Lead Cashier & Team Coach

Busy Beaver Building Centers, Inc

Pittsburgh (Allegheny County)

On-site

USD 17,000 - 24,000

Full time

8 days ago

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Benefits offered by this job

401(k)

Employee discount

Job summary

Busy Beaver Building Centers, Inc. is seeking a Lead Cashier to manage the cashier team and perform daily cashier functions in a fast-paced retail setting. You will train and mentor cashiers, ensure accurate transactions, balance cash, and maintain POS procedure standards while serving as a keyholder when management is unavailable.

The role fits someone customer-focused, detail-oriented, and energized by leadership responsibilities in a busy home-improvement retail environment.

Qualifications

Customer service–oriented, with excellent communication.
Proven ability to lead, train, and coach a team.
Strong knowledge of POS systems and cash handling procedures.

Responsibilities

Train, develop, and provide ongoing education to new and current cashiers.
Lead by example with professionalism, initiative, and customer engagement.
Inspire trust and confidence by setting clear expectations and demonstrating consistency.
Support a positive culture through accountability and coaching.
Assist with staffing needs and evaluate cashier performance.
Implement and drive customer engagement strategies to achieve sales and margin goals.
Lead by example in completing customer transactions accurately and efficiently.
Monitor and improve cashier KPIs.
Deliver excellent customer service with honesty, courtesy, and urgency.