Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Newport (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier in Newport, KY to oversee guest transactions with exceptional cashwrap standards and to train new cashiers. The role emphasizes loyalty program delivery, sales performance, and a superior guest experience across the store.

The incumbent will help manage open/close register functions, ensure displays are stocked and attractive, and collaborate with the leadership team to drive store success while maintaining Ulta Beauty’s customer service standards.

Qualifications

• 2 years of relevant work experience or equivalent
• Demonstrated ability to delegate, multi-task, and problem-solve
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Drive loyalty results through guest service, credit and loyalty programs.
• Lead cashier processes, assist with training and cross-training of associates.
• Maintain cashwrap displays and ensure store cleanliness and readiness.
• Manage open/close register duties and cashier chat ins/outs.

Skills

POS proficiency

Communication skills

Teamwork

Adaptability

Customer relationship building

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier in Newport, KY to oversee guest transactions with exceptional cashwrap standards and to train new cashiers. The role emphasizes loyalty program delivery, sales performance, and a superior guest experience across the store.

The incumbent will help manage open/close register functions, ensure displays are stocked and attractive, and collaborate with the leadership team to drive store success while maintaining Ulta Beauty’s customer service standards.