Lead Cashier: Guest Experience & Cash Control Leader

Compass Group USA; Atlanta (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free parking

Paid tips

Meal discounts

Internal Employee Referral Bonus Avail

Job summary

Compass Group USA (Eurest) at Wayfair in Atlanta is seeking a Lead Cashier to oversee guest services and cash control at the front desk. The role requires handling transactions, supervising associates, and ensuring high levels of customer satisfaction.

Full-time or part-time positions are available. Open availability and weekend work are preferred; coffee shop experience is a plus. Perks include free parking, paid tips, meal discounts, and a referral bonus program.

Qualifications

• Experience in customer service is preferred.
• Coffee shop experience is preferred.

Responsibilities

• Greets and acknowledges every guest; maintains solid product knowledge; and provides outstanding guest service.
• Oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts; assures the completion of all PoS transactions and the proper control of cash and media at PoS registers.
• Helps train cashiers and cross-trains other associates.
• Helps prepare daily deposits, change and media; some locations have access to safe combinations and keys.
• Ensures compliance of company policies, procedures and practices; supports loss-prevention efforts.
• Oversees the productivity, breaks and daily scheduling of cashiers; communicates performance issues to management.
• Maintains front-end supplies.
• Helps provide guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed.
• Covers cashier shifts when call-offs occur.
• Performs other duties as assigned.

Skills

Guest service

Cash handling

Training cashiers

POS transactions

Tools

POS system

Job description

Compass Group USA (Eurest) at Wayfair in Atlanta is seeking a Lead Cashier to oversee guest services and cash control at the front desk. The role requires handling transactions, supervising associates, and ensuring high levels of customer satisfaction.

Full-time or part-time positions are available. Open availability and weekend work are preferred; coffee shop experience is a plus. Perks include free parking, paid tips, meal discounts, and a referral bonus program.