Lead Cashier -Filos FT

Columbus Hospitality Management; Ocala (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Lead Cashier to enhance guest experiences at a renowned equestrian center. This role involves providing exceptional customer service, leading a team, and ensuring operational excellence. Candidates should have a passion for hospitality, strong organizational skills, and the ability to manage cash handling procedures effectively. Join a supportive work environment that values work-life balance and professional growth, and be part of a team dedicated to delivering outstanding service and creating memorable experiences for guests.

Qualifications

• Minimum 1 year supervisory experience in a fast-paced environment.
• Strong customer service and organizational skills are essential.

Responsibilities

• Assist customers with purchases and provide excellent service.
• Lead the team to meet safety and customer service standards.

Skills

Customer Service Skills

Cash Handling Experience

Organizational Skills

Supervisory Experience

Job description

Join to apply for the Lead Cashier - Filos FT role at Columbus Hospitality Management.

Overview

The World Equestrian Center is seeking a Lead Cashier to join our team. Ideal candidates should possess excellent customer service skills, experience in food and beverage services, and a passion for providing exceptional guest experiences.

Primary Responsibilities

1. Assist customers with purchases and requests.
2. Provide leadership to staff and foster a hospitality-focused environment that exceeds customer expectations.
3. Lead the team to achieve shift goals, ensuring safety, food quality, sanitation, cleanliness, and customer service standards are met.
4. Follow guidelines on restricted sales items.
5. Maintain table settings by removing courses as completed.
6. Implement and adhere to cash handling procedures.
7. Stay informed about events, promotions, and shows within the Center and locally.
8. Label, stock, and manage inventory.
9. Maintain cleanliness and appearance of the store.
10. Deliver excellent customer service.

Additional Information

This description does not encompass all duties; associates may be assigned other related tasks. Employment is at will, and this document does not constitute a contract.

Physical Requirements

• Occasional lifting up to 50 lbs.
• Extended walking and standing.

Qualifications and Skills

• Ability to follow instructions.
• Experience in guest concerns and questions management.
• Minimum 1 year supervisory experience.
• Strong customer service, organizational, and detail-oriented skills.
• Cash handling experience.
• Availability for evenings and weekends with flexible hours.

Company Information

Columbus Hospitality Management manages the World Equestrian Center, emphasizing quality service, guest satisfaction, and a supportive work environment. We promote work-life balance and professional development.

Legal and Employment Details

We are a Drug-Free Workplace/EOE. All applicants must pass a background check.

Job Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Purchasing
• Industry: Retail