Lead Cashier & Customer Service Mentor

Rebel Convenience Stores; Clair-Mel City (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

Rebel Convenience Stores in Florida is seeking a motivated Lead Customer Service Associate to oversee daily store operations and support the customer service team. You will mentor staff, handle training, ensure policy compliance, manage cash, and maintain store standards.

The role requires strong leadership, excellent communication, and a flexible schedule including weekends. This full-time position offers competitive pay, benefits for eligible employees, and opportunities for career growth

Qualifications

• Minimum 2 years experience in retail or customer service.
• Strong leadership and interpersonal skills.
• Authorized to work in the U.S.
• High school diploma or equivalent.

Responsibilities

• Lead, mentor, and support the customer service team to deliver exceptional service.
• Assist with training and development of new and existing employees.
• Ensure compliance with company policies and procedures, including safety and loss prevention.
• Manage cash handling operations and oversee accurate transaction processing.
• Maintain store cleanliness, merchandise presentation, and inventory levels.
• Handle customer inquiries and resolve issues promptly and effectively.
• Coordinate with store management to maximize operational efficiency.
• Perform cashier duties as needed during shifts.

Skills

Leadership

Training

Customer service

Communication

Problem-solving

Cash handling

Math

Computer literacy

Flexibility

Teamwork

Reliability

Punctuality

Education

High school diploma or equivalent

Tools

POS system

Job description

Rebel Convenience Stores in Florida is seeking a motivated Lead Customer Service Associate to oversee daily store operations and support the customer service team. You will mentor staff, handle training, ensure policy compliance, manage cash, and maintain store standards.

The role requires strong leadership, excellent communication, and a flexible schedule including weekends. This full-time position offers competitive pay, benefits for eligible employees, and opportunities for career growth