Lead Cashier (4724C), Berkeley Dining - #87183

University of California, Berkeley; Berkeley (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The University of California-Berkeley seeks a Lead Cashier responsible for directing a team to provide excellent customer service while handling sales transactions and maintaining cleanliness in the dining facility. This full-time position requires strong cash handling skills and experience directing employees.

Ideal candidates will demonstrate public contact skills and have the ability to lift 50 lbs. Compensation is budgeted at $24.00 per hour, and this role is not visa supported.

Qualifications

• Ability to read, write, speak, and understand English.
• Must be able to lift and carry up to 50 lbs.

Responsibilities

• Lead a team of cashiers and ensure proper cash handling.
• Establish relations with customers and interact positively.
• Ensure safety at the public entrance and manage spills or damages.
• Prepare, replenish and distribute food and beverages.

Skills

Cash handling experience in a retail operation

Public contact skills and experience

Experience directing other employees

Basic English skills

Mathematical skills for job performance

Record-keeping and documentation

Job description

Position Summary

The Lead Cashier directs a team in providing a high level of customer service and products to Berkeley Dining customers. This position provides accurate sales transactions and handles cash following university procedures. Additionally, the Lead Cashier maintains the overall appearance and cleanliness of the facility and work area.

Application Review Date

The First Review Date for this job is: July 10, 2026. For full consideration, please apply on or before the first review date.

Responsibilities

Cashiering Control

• Lead cashiers, including: train and direct cashiers in proper handling procedures as outlined in the University of California Business and Finance Bulletin BUS‑49 and departmental and campus cash handling policy and/or the ability to learn.
• Follow money handling procedures specific to Internal Audit and campus Cashier and/or the ability to learn.
• Assign cashiers to various areas to meet customer demand, issue change, and cover breaks during a work shift.
• Follow proper cash handling procedures including: account for monies assigned to cashiers using double custody principles, check in/out monies via transport vendor (Loomis), complete proper financial forms, receipts and deposit bags as outlined in the cash handling policy and/or the ability to learn.
• Accurately operate the electronic point‑of‑sale (cash register), including: count customers change, provide receipts, correctly process on‑line card transactions, ask supervisor for change in a timely manner to meet customer demand.
• May need to open or close restaurant in manager’s absence.

Customer Service

• Establish and maintain positive relations with our customers.
• Listen, and if possible, resolve customers needs and reports them to the manager and/or supervisor.
• Interact enthusiastically and pleasantly with customers and co‑workers to ensure a positive interaction and outcome in every interaction.
• Responsible for practicing good stewardship with university and customer resources.
• As a team leader, demonstrate high level of customer service including: pleasantly greet/direct customers, assist disabled students, distribute/collect Comment Cards, answer general informational questions (e.g. meal service and meal plan options, meal hours, guest pricing, etc.).
• Maintain cleanliness of all work areas, including: sweep, mop, and wipe surfaces.
• Remove and properly dispose of trash, compost, and recyclable materials.
• Ensure all operational areas are clean and organized in a timely manner to meet customer demand.
• Knowledgeable about food being served, including allergens, ingredients, etc.
• Work closely with managers, supervisors and co‑workers to effectively achieve the goals and objectives of the University and Cal Dining.

Security and Safety

• Responsible for security and safety at the public entrance to the operations.
• Ensure all customers have a valid payment option (i.e. meal plan, cash, credit card, etc.).
• Control unauthorized entrances, following unit specific procedures and/or the ability to learn.
• Monitor departing customers to deter unauthorized removal of food products, supplies or equipment.
• Immediately resolve or report spills, damages, defects, and other issues to maintain safety and sanitation of the facility.
• Direct evacuation of area in an emergency, following established plans.

Meal Preparation

• Set‑up, prepare, replenish, restock, price, and distribute beverages, food and non‑food products in designated areas to ensure availability in a timely manner to meet customer demand.
• Assemble and basic preparation of food products and beverages to support service and menu production, in adherence to Cal Dining service and production standards and/or the ability to learn.
• Follow basic principles of safety and sanitation in food service.
• Check student postings (table tents, bulletin boards, etc.) and remove outdated or unauthorized materials.

Required Qualifications

• Cash handling experience in a retail operation.
• Public contact skills and experience.
• Experience directing other employees.
• Must have basic English (reading, writing, listening, speaking) and math skills related to the safe and efficient performance of the job.
• Ability to read, write, speak and understand English and follow oral/written instructions.
• Demonstrated experience in record‑keeping and documentation.
• Ability to follow oral/written instructions.
• Must be able to lift and carry up to 50 lbs.

Preferred Qualifications

• Bank teller experience.
• Previous food service experience in a retail operation.

Licenses / Certifications

• ServSafe or Food Service Handler Certification (Preferred).

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California’s Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly rate that the University reasonably expects to pay for this position is $24.00, Step 1.

• This is a non‑exempt, bi‑weekly paid position.
• This is a full‑time (40 hours/week), Partial‑Year Career position eligible for UC benefits.

How to Apply

To apply, please submit your resume.

Other Information

• This is an on‑site position at the University of California, Berkeley.
• This is not a visa opportunity. This position does not include sponsorship of a new consular H‑1B visa petition that would require payment of the $100,000 supplemental fee.
• This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
• Partial‑year career appointments are established with regularly scheduled periods during which the incumbents remain employees but are not at work. These scheduled periods during which employees are not at work are designated as furloughs and are unpaid. Such scheduled periods need not be consecutive in time. Furloughs are not to exceed a total of three months in each calendar year.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti‑Discrimination Policy
• Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.