Lead Cashier

Lac du Flambeau Business Development Corporation; Town of Lac du Flambeau (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is looking for a Lead Cashier to provide exceptional customer service while leading a team. The candidate will oversee cash handling operations, train new cashiers, maintain cleanliness, and ensure compliance with laws. This role is suited for someone dependable and detail-oriented, with previous cash handling experience, seeking a full-time position in a dynamic environment.

Qualifications

• Two years of previous cash handling experience.
• Preferred experience in a retail setting.
• Ability to adapt and work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and assist cashiers.
• Prepare, open, reconcile, and close cash tills.
• Verify cash and transactions accuracy.

Skills

Customer Service

Cash Handling

Attention to Detail

Mathematical Skills

Education

High School Diploma or equivalent

Tools

P.O.S. System

Job description

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SUMMARY/OBJECTIVE: The primary responsibility of our Lead Cashier is to consistently provide the highest level of customer experience and shopping experience, support and assist cashiers in daily responsibilities, leading by example both accurately and efficiently, while also working well in a team-based environment.

ESSENTIAL FUNCTIONS: Specific duties include, but are not limited, to the following:

• Provide exceptional customer service by performing the Customer Service Fundamentals (i.e. Fun 5) in all interactions with customers.
• Gather and reconcile daily bank deposits.
• Serve as the primary point of contact for customer service needs.
• Responsible for preparing, opening, reconciling, and closing cash tills at beginning and end of shifts
• Verify cash and transactions are accurately recorded and stored safely.
• Responsible for training of new hire cashiers and at the directive of the management team when applicable.
• Utilize P.O.S. System for grocery and gas or as needed in other guest service areas.
• Enter discounts, redeem coupons, WIC, food stamps and reward cards.
• Process the sale of tobacco, lottery tickets, alcohol and gasoline while ensuring compliance with state, federal and tribal laws.
• Collects cash/check/credit cards for payment from customers and ensures accurate change for all transactions
• Cash handling: Money, personal checks, and credit cards.
• Properly bag customer purchases.
• Responsible for supporting cashiers with coverage during break times and assisting with price checks.
• Keep register and counter areas orderly, clean, and fully stocked of all needed supplies and documents.
• Maintain cleanliness of the business by monitoring any trash left behind, spills, glass and register area wiped down frequently and replacement or disposal of outofdate notices.
• At end of shift: Replenish area for incoming relief, assist others for replenishment during high traffic times prior to leaving.
• Reconcile cash drawer and complete proper paperwork for accurate deposit information.
• Assist in other areas and perform other duties as assigned, including occasional deli and utility duties such as:
• Weighing, packing, and pricing deli items for customers.
• Assisting in receiving product from suppliers and reconciling inventory.
• Stocking, facing and rotating product while following proper rotation and merchandising guidelines.
• Collecting carts and navigate external grounds surrounding buildings and free of trash and other items dropped in designated areas.
  
  

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Responsible beverage server license is required within 45 days of hire. Must maintain responsible beverage server license during employment.

EXPECTATIONS/ABILITIES:

• Our desired candidate will be dependable, selfmotivated, and peopleoriented with strong ability to work in a fastpaced environment while maintaining total customer focus.
• Must pay attention to detail and be able to accurately complete customer transactions.
• Operate or learn cash registers and control monitors.
• Must have good mathematical skills.
• Comply with and consistently execute the specific Fun 5 service fundamentals when engaging with customers.
• Ability to communicate effectively.
• Must be adaptable, with the ability to effectively prioritize responsibilities, adapt to the everchanging, highvolume retail environment while working as part of a crossfunctional team.
  
  

SUPERVISORY RESPONSIBILITY: This position has no direct supervisory responsibilities.

WORK ENVIRONMENT: This job operates in a busy retail environment. Exposure to cooking equipment, deli/bakery utensils, and serving high volume of customers. The responsibility of the position is performed within the confines of the business operation with exposure to differentials in temperature. Some extreme temperatures are possible, including helping to maintain the exterior of the building at all times of the year and occasionally working in a refrigerated environment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to talk or hear, stand, walk, use hands to finger, handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl
• Occasionally required to sit, climb or balance
• Must lift and or move up to 30 pounds safely
• Must maintain regular, reliable attendance
  
  

POSITION TYPE/EXPECTED HOURS OF WORK: This is a Full-Time position with up to 40 hours per week expected. Days of work vary from Sunday through Saturday and must be available during the hours of 6:30am – 10:30pm. Must be able to work flexible hours including mornings, evenings, weekends, and holidays. Must attend all mandatory meetings and participate in trainings.

TRAVEL: No travel is expected for this position.

REQUIRED AND PREFERRED EDUCATION AND EXPERIENCE:

• Two years of previous cash handling experience (including use of POS system)
• Previous experience working in a retail setting is preferred.
  
  

Native American preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We are an equal opportunity employer with preference given to qualified Native American applicants in accordance with federal law and tribal policy.

Required Pre-Employment Screening: LDF Business Development Corp. is committed to a drug-free workplace. To qualify for this position, applicants must agree to pre-employment drug screening and potential random testing, as required thereafter.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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