Lead Cashier

ULTA Beauty; Town of Fenton (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

In einem dynamischen Umfeld sucht ein führendes Unternehmen eine engagierte Person als Lead Cashier. Diese Rolle erfordert eine Leidenschaft für den Kundenservice und die Fähigkeit, ein Team zu führen. Sie werden für die Schulung neuer Kassierer verantwortlich sein und sicherstellen, dass alle Transaktionen effizient und freundlich ablaufen. Durch Ihre Beiträge zur Gästebindung und Verkaufsergebnisse tragen Sie zur Erfolgsgeschichte des Unternehmens bei. Wenn Sie eine positive Einstellung und den Willen zur Weiterentwicklung haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 2 Jahre relevante Erfahrung oder gleichwertige Ausbildung und Erfahrung bevorzugt.
• Fähigkeit zu delegieren, mehrere Aufgaben zu erledigen und Probleme zu lösen.

Responsibilities

• Gewährleistung effizienter Gäste-Transaktionen und Aufrechterhaltung der Cashwrap-Standards.
• Unterstützung der Führung bei Kassierinspektionen und Schulung neuer Kassierer.

Skills

POS-Systeme

Kommunikationsfähigkeiten

Zusammenarbeit

Kundenbeziehungen aufbauen

Anpassungsfähigkeit

Education

High School Diploma

Tools

POS-Systeme

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions are valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) is responsible for ensuring guest transactions are efficient and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. The LC assists in training new cashiers and cross-training other associates, demonstrating collaboration, leadership, and influence. This role focuses on driving loyalty results, including credit, through performance, people, and process, supporting the leadership team with register functions, associate inspections, and cashier chat ins/outs. A passion for guest experience, process excellence, and delivering results by engaging guests in our Loyalty Life Cycle is essential.

PRINCIPAL DUTIES & RESPONSIBILITIES

The LC champions Ulta Beauty’s mission, vision, and values by performing the following duties and responsibilities, as well as other assigned projects:

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty, and retail shrinkage.
• Provide exceptional service by greeting, engaging, and personalizing service for each guest, including product and service recommendations.
• Handle sales, refunds, and exchanges courteously.
• Assist guests with makeup applications, skincare analysis, and product demonstrations to enhance their experience and drive sales.
• Book appointments and support in-store events to deliver an exceptional guest experience.
• Maintain the replenishment, organization, and presentation of all cashwrap displays and supplies.
• Maintain prompt attendance.

People

• Support an inclusive environment for teammates and guests.
• Assist leadership with cashier chat ins/outs and associate exit inspections.
• Stay informed on industry trends, products, and services to better serve guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to guests and team members.
• Train new cashiers and cross-train other associates in cashiering.
• Engage and influence peers to achieve performance goals.
• Drive cashier accountability and follow Ulta Beauty’s systems and prompts.
• Participate in ongoing training to enhance professional development and sales.
• Collaborate with store team to grow the business.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Complete all transactions accurately, including returns and media control.
• Perform register open/close functions as directed.
• Maintain store cleanliness and standards, including at the cashwrap and common areas.
• Protect company assets and minimize loss through adherence to standards and safety protocols.
• Complete other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred.

Experience

• 2 years of relevant experience or equivalent education and experience preferred.
• Ability to delegate, multi-task, and problem-solve.
• Passion for guest service and sales.
• Experience in addressing guest concerns professionally.
• Experience exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and basic technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to build customer relationships.
• Adaptability and good judgment under pressure.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 years or older.

WORKING CONDITIONS

• Mobility throughout the store, including bending, reaching, and lifting up to 25 lbs.
• Continuous object manipulation during shift.

If an associate has a disability preventing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

Ulta Beauty is an Equal Opportunity Employer and encourages applicants from underrepresented backgrounds to apply, without discrimination based on legally protected statuses.