Lead Cashier

New Leaf Community Markets, Inc.; Santa Cruz (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Amazing Benefits Package

Growth opportunities within family of

Paid Parental Leave

Lifestyle Scheduling

Public Transport Benefits

Paid Community Service Hours

30% discount at locations

Job summary

New Leaf Community Markets, Inc. is seeking a Lead Cashier in Santa Cruz to lead the Front-End team, ensure smooth POS operations, and deliver outstanding guest service. The role emphasizes accuracy in cash handling, compliance with liquor and tobacco laws, and staff training to uphold our high service standards.

You will oversee POS stations, balance cash drawers, and coordinate cashier schedules, while supporting a collaborative team culture aligned with our values of community and integrity.

Qualifications

• High school diploma or GED required; California law requires cashiers selling alcohol to be 18+.

Responsibilities

• Set up and oversee all POS stations for efficiency and quality.
• Train cashiers to use POS systems for optimal guest service.
• Respond to guest complaints and address promptly.
• Balance cash drawers and resolve discrepancies at end of shift.
• Create and implement cashier schedules.
• Manage daily cash deposits with bank liaison duties.
• Resolve employee conflicts to maintain harmony.
• Comply with liquor and tobacco age-verification laws.

Skills

Cash handling

POS systems

Customer service

Education

High school diploma or GED

Tools

Point-of-Sale (POS)

Job description

1213 - NL River Street, 650 River Street, Santa Cruz, California, United States of America

Job Description

Who is New Leaf Community Markets?

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well‑being of our guests, staff, and community starts with sustainable, locally‑produced food. Farm‑to‑table all the way! We’ve partnered with open‑minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.

Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients You’ll Bring to the Table:
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.
What’s on Your Plate:

Job Title: Lead Cashier

Department: Front-End

Reports To: Front End Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities A Lead Cashier is responsible for performing the following duties (other duties may be assigned):

• Set up and oversee functions of each POS station to ensure that they conform to efficiency and quality standards
• Train cashiers in the use of sophisticated POS systems to ensure that they provide optimum service to guests
• Respond to guest complaints and suggestions positively and ensure that they are serviced immediately
• Assist cashiers in balancing their cash drawers at the end of each shift and ensure that any discrepancies are addressed immediately
• Create schedules for all cashiers and ensure that they are implemented properly
• Handle bank liaison duties to ensure that daily cash deposits are properly and timely carried out
• Resolve employee conflicts and problems, aiming to ensure harmony within the organization
• Follows liquor and tobacco laws implicitly, in every regard including, but not limited to the verification and authenticity of valid, acceptable identification.Is responsible for ensuring that all alcohol purchases are made by persons aged 21 and older & and tobacco purchases are made by persons aged 18 and older.Verifies proper identification of guests who appear to be under the age of 30 and are making an alcohol or tobacco purchase.

Education and/or Experience High school diploma or general education degree (GED). As mandated by California state law; Cashiers who sell alcoholic beverages must be 18 years old or older.

Physical Demands While performing the duties of this job, Lead Cashiers are regularly required to stand for long periods; walk; reach; bend; frequent use of wrists; hands, hands to finger; handle, or feel objects, tools, or controls. Lead Cashiers are frequently required to bend at the waist and reach with their arms and hands into guests’ grocery carts to collect merchandise.Lead Cashiers are occasionally required to climb or balance and stoop, kneel, crouch, or crawl.The individual must frequently lift and /or move up to 50 pounds. Lead Cashiers must have the ability to speak effectively with guests and staff members. Specific vision abilities required by this job include close and color vision.

Why You’ll Love Working at New Leaf Community Markets

• Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

1213 - NL River Street, 650 River Street, Santa Cruz, California, United States of America