Lead Cashier

ULTA Beauty; Peachtree Corners (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Lead Cashier to enhance guest experiences through exceptional service and efficient transactions. This role emphasizes leadership and collaboration, supporting a vibrant team while driving loyalty and sales. Candidates should possess strong communication skills and a passion for beauty and customer service. Join a dynamic environment where your contributions will be valued, and opportunities for growth are abundant. If you thrive in a fast-paced setting and enjoy engaging with customers, this position offers a chance to make a real impact in the beauty industry.

Qualifications

• 2 years relevant experience in retail or customer service preferred.
• Skills in delegation, multi-tasking, and customer engagement are essential.

Responsibilities

• Ensure efficient guest transactions and maintain high standards at the cashwrap.
• Support leadership with cashier functions and assist in training new cashiers.

Skills

Customer Service

Cash Handling

POS Systems Proficiency

Communication Skills

Interpersonal Skills

Multi-tasking

Education

High School Diploma

Tools

Apple Devices

POS Systems

Job description

OVERVIEW

Experience a place of energy, passion, and excitement where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time because beauty is powerful.

If you seek a greater purpose—a place of vision, mission, and values where voices are heard, contributions valued and recognized, and growth opportunities abound—consider Ulta Beauty. The possibilities are truly beautiful here.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) ensures efficient guest transactions and maintains high standards at the cashwrap, including cleanliness and aesthetics. Experienced in cashiering, the LC assists in training new cashiers and cross-training associates, demonstrating leadership and collaboration skills. This role focuses on driving loyalty results through performance, people, and process, supporting the leadership team with register functions, associate inspections, and cashier chat ins/outs. A passion for guest experience, process excellence, and delivering exceptional results is essential, along with engaging every guest on our Loyalty Life Cycle and contributing positively to store goals.

PRINCIPAL DUTIES & RESPONSIBILITIES

The LC embodies Ulta Beauty’s mission, vision, and values, performing duties including:

Performance

• Contributing to store goals related to retail and service sales, omni-channel, guest loyalty, and shrink reduction.
• Providing exceptional service by greeting and engaging guests, personalizing recommendations, and promoting products/services.
• Handling sales, refunds, and exchanges courteously.
• Supporting guest services like makeup applications and product demonstrations to enhance sales and experience.
• Booking appointments and supporting in-store events to deliver outstanding guest experiences.
• Maintaining replenishment and organization of cashwrap displays and supplies.
• Ensuring consistent attendance.

People

• Fostering an inclusive environment supporting teammates and guests.
• Supporting leadership with cashier chat ins/outs and associate inspections.
• Staying informed about industry trends and product knowledge.
• Promoting the guest loyalty program and store credit/loyalty goals.
• Assisting in training new cashiers and cross-training associates.
• Engaging peers to achieve peak performance.
• Driving cashier accountability and participating in ongoing training.
• Collaborating with store team to grow the business.

Process

• Ensuring compliance with company policies and standards.
• Adhering to dress code.
• Completing transactions accurately and safeguarding store assets.
• Performing register opening/closing as directed.
• Maintaining store cleanliness and safety standards.
• Executing operational tasks as assigned.

JOB QUALIFICATIONS

Education: High school diploma preferred.

Experience: 2 years relevant experience preferred, with skills in delegation, multi-tasking, and customer service. Proven sales achievement and training experience are desirable.

Skills: Proficiency with POS systems and Apple devices, excellent communication, interpersonal skills, ability to work independently and in teams, and relationship-building skills.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 or older to hold this role.

WORKING CONDITIONS

• Mobility and physical activity throughout the store, including lifting up to 25 lbs., bending, and reaching.

Ulta Beauty is committed to an inclusive workplace and equal opportunity employment. We welcome applicants from diverse backgrounds and do not discriminate based on legally protected characteristics.