Lead Cashier

ULTA Beauty; Newville (AL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading beauty retailer as a Lead Cashier, where you will enhance guest experiences by providing exceptional service and support to your team. You will be responsible for managing transactions, training staff, and promoting loyalty programs. This role requires strong communication and interpersonal skills, a passion for guest service, and the ability to meet sales goals. If you're ready to contribute to a vibrant team and make a difference in the beauty industry, apply today!

Qualifications

• 2 years of relevant experience or equivalent education and work experience preferred.
• Ability to delegate, multi-task, and solve problems.

Responsibilities

• Ensure each guest receives exceptional service and maintain cashwrap standards.
• Assist in training new cashiers and support store management.
• Handle sales, refunds, and exchanges courteously.

Skills

Communication

Interpersonal Skills

Collaboration

Problem Solving

Customer Relationship Building

Adaptability

Education

High School Diploma

Tools

POS Systems

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in training new cashiers and cross-training other associates. This position requires proactive collaboration, leadership, and influence among peers. The Lead Cashier drives loyalty results, including credit, focusing on performance (sales, guest experience, and loyalty), people (guest service, associate training, and development), and process (operating procedures and compliance standards, especially cashiering). The LC supports the leadership team with register functions, associate exit inspections, cashier chat ins/outs, and must have a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle.

PRINCIPAL DUTIES & RESPONSIBILITIES

(*Essential Job Functions)

The LC embodies Ulta Beauty’s mission, vision, and values, demonstrating them consistently through the following duties and responsibilities (as well as other assigned projects):

Performance

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrinkage.
• Ensure each guest receives exceptional service by providing a friendly environment, greeting and engaging guests, personalizing service, and recommending products and services.
• Handle sales, refunds, and exchanges courteously.
• Assist guests with makeup applications, skincare analysis, and product demonstrations to enhance sales and guest experience.
• Book appointments and support in-store events to deliver an outstanding guest experience while achieving sales targets.
• Maintain replenishment, organization, and readiness of all cashwrap displays, supplies, and impulse fixtures.
• Ensure prompt, regular attendance.

People

• Support an inclusive environment for teammates, peers, and guests.
• Assist leadership with cashier chat ins/outs and associate exit inspections.
• Stay informed about industry trends, products, and services to better serve guests.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to guests and team members.
• Help train new cashiers and cross-train associates in cashiering.
• Engage and influence peers to achieve high productivity and performance.
• Ensure cashier accountability in delivering the Ulta Beauty brand experience and following systems prompts.
• Participate in ongoing training to develop professionally and improve sales performance.
• Collaborate with store management and staff to grow the business.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Complete all transactions accurately, including returns and media control, according to company policies.
• Perform register opening and closing functions as directed.
• Maintain store cleanliness and standards throughout the store.
• Protect assets and minimize loss through adherence to standards and safety protocols.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred.

Experience

• 2 years of relevant experience or equivalent education and work experience preferred.
• Ability to delegate, multi-task, and solve problems.
• Passion for guest service and sales.
• Experience in addressing guest concerns professionally.
• Proven success in exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and basic technology.
• Excellent communication skills.
• Strong interpersonal and collaboration skills.
• Ability to work independently and in a team.
• Ability to build and maintain customer relationships.
• Adaptability and good judgment under pressure.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 years or older to hold the Lead Cashier role.

WORKING CONDITIONS

• Mobility and physical activity throughout the store.
• Frequent bending, lifting up to 25 lbs., and reaching.

Ulta Beauty is committed to an inclusive workplace and complies with all applicable laws regarding equal employment opportunity and non-discrimination policies, including considerations for individuals with disabilities.