Lead Cashier

Ulta Beauty; Chesterfield (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading beauty retailer as a Lead Cashier, where you will drive guest loyalty, assist in training, and ensure exceptional service. This role requires a passion for beauty and a commitment to excellence in guest experiences.

Qualifications

• At least 2 years relevant work experience.
• Ability to delegate, multi-task, and problem-solve.

Responsibilities

• Ensuring efficient guest transactions and cashwrap standards.
• Training new cashiers and supporting guest services.
• Meeting store goals related to sales and loyalty.

Skills

Communication

Collaboration

Customer Relationship Building

Problem Solving

Adaptability

Education

High school diploma

Tools

POS systems

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in training new cashiers and cross-training other associates. This position focuses on driving loyalty results, including credit, through performance, people, and process. The Lead Cashier supports the leadership team with register functions, associate inspections, and cashier chat in/outs, emphasizing guest experience, process excellence, and achieving sales and loyalty goals.

Principal Duties & Responsibilities

The LC demonstrates Ulta Beauty’s mission, vision, and values through:

Performance

• Meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty, and shrink.
• Providing exceptional guest service, greeting, engaging, personalizing, and recommending products/services.
• Handling sales, refunds, and exchanges courteously.
• Supporting guest makeup applications, skincare analysis, and product demos.
• Booking appointments and supporting in-store events.
• Replenishing and maintaining cashwrap displays and supplies.
• Maintaining consistent attendance.

People

• Supporting an inclusive environment for teammates and guests.
• Completing cashier chat ins/outs and associate inspections.
• Staying informed on industry trends and products.
• Promoting the guest loyalty program and store credit/loyalty goals.
• Training new cashiers and cross-training associates.
• Engaging and influencing peers positively.
• Driving cashier accountability and participating in ongoing training.
• Collaborating to grow the business.

Process

• Ensuring compliance with policies, procedures, and standards.
• Adhering to dress code.
• Completing transactions and controlling cash/media.
• Executing register functions as directed.
• Maintaining store cleanliness and standards.
• Protecting assets and minimizing loss.
• Executing operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.

Experience

• At least 2 years relevant work experience or equivalent.
• Ability to delegate, multi-task, and problem-solve.
• Knowledge and passion for guest service and sales.
• Experience handling guest concerns professionally.
• Experience exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Building and maintaining customer relationships.
• Reacting under pressure and being adaptable.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Must be 18 or older.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent physical activity including bending, lifting up to 25 lbs, and reaching.
• Engagement in store operations and safety standards.

Ulta Beauty is committed to an interactive process for reasonable accommodations for disabilities. We are an Equal Opportunity Employer, encouraging applications from underrepresented groups and prohibiting discrimination based on protected statuses.