Lead Cashier

Ulta Beauty; Chester (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

Ulta Beauty seeks a Lead Cashier to ensure efficient transactions and maintain high standards at the cashwrap. This role involves training new cashiers, providing exceptional guest service, and driving loyalty results. Candidates should have a passion for guest experience and a high school diploma, with 2 years of relevant experience preferred.

Qualifications

• 2 years of relevant work experience or equivalent preferred.
• Ability to delegate, multi-task, and problem-solve.
• Knowledge and passion for guest service and selling.

Responsibilities

• Ensuring efficiency of guest transactions and maintaining cashwrap standards.
• Training new cashiers and cross-training associates.
• Providing exceptional guest service and handling sales, refunds, and exchanges.

Skills

Communication

Collaboration

Customer Relationship Management

Problem Solving

Education

High school diploma

Tools

POS systems

Job description

Join to apply for the Lead Cashier role at Ulta Beauty.

Get AI-powered advice on this job and more exclusive features.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Lead Cashier (LC) is responsible for ensuring the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. The LC assists in training new cashiers and cross-training other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This role drives loyalty results, including credit, by focusing on performance, people, and process. The LC supports the leadership team with register functions, associate inspections, and cashier chat ins/outs, requiring a passion for guest experience, process excellence, and delivering exceptional results.

Principal Duties & Responsibilities

The LC embodies Ulta Beauty’s mission, vision, and values, performing duties including:

• Contributing to meeting or exceeding store sales, loyalty, and shrink goals.
• Providing exceptional guest service, greeting, engaging, and personalizing service.
• Handling sales, refunds, and exchanges courteously.
• Supporting in-store services and events to enhance guest experience.
• Maintaining cashwrap displays, supplies, and impulse fixtures.
• Ensuring prompt attendance and store standards.

People

• Supporting an inclusive environment.
• Completing cashier chat ins/outs and associate inspections.
• Staying informed on industry trends and products.
• Promoting the loyalty program and creating excitement around credit and loyalty goals.
• Training new cashiers and cross-training associates.
• Engaging and influencing peers to achieve performance goals.
• Participating in ongoing training and collaborating to grow the business.

Process

• Ensuring compliance with policies, procedures, and standards.
• Adhering to dress code.
• Completing transactions, including returns and media control.
• Executing register functions and maintaining store cleanliness.
• Protecting assets and minimizing loss.

Job Qualifications

Education

• High school diploma preferred.

Experience

• 2 years of relevant work experience or equivalent preferred.
• Ability to delegate, multi-task, and problem-solve.
• Knowledge and passion for guest service and selling.
• Experience in exceeding sales goals and training new hires.

Skills

• Proficient with POS systems and technology.
• Excellent communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and in teams.
• Builds and maintains customer relationships.
• React under pressure and adapt flexibly.

Special Position Requirements

• Flexible schedule including evenings, weekends, holidays.
• Must be 18 or older to hold the role.

Working Conditions

• Mobility throughout the store during shifts.
• Frequent bending, lifting up to 25 lbs., and object manipulation.

Ulta Beauty is committed to inclusivity and equal opportunity employment, encouraging applicants from diverse backgrounds.