Lead Cashier

New Leaf Community Markets, Inc.; Capitola (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and community-focused market as a Lead Cashier, where your passion for food and exceptional service will shine. This role is not just about managing cash registers; it's about creating an unforgettable experience for every guest. You'll train and lead a team, ensuring that every transaction is smooth and every customer leaves with a smile. With a commitment to sustainability and community, this position offers a unique opportunity to be part of a forward-thinking company that values its employees and the environment. Enjoy a supportive atmosphere with great benefits and the chance for personal and professional growth. If you're ready to make a difference in a place that celebrates diversity and quality, this is the perfect fit for you.

Benefits

Comprehensive Medical Benefits

Dental and Vision Insurance

401k Plan

Paid Parental Leave

Lifestyle Scheduling

Public Transport Benefits

Paid Community Service Hours

30% Discount at Locations

Qualifications

• Ability to create exceptional guest experiences and exceed expectations.
• Experience in training staff and managing cash operations.

Responsibilities

• Oversee POS stations to ensure efficiency and quality standards.
• Train cashiers and respond to guest complaints promptly.
• Create schedules and handle bank liaison duties effectively.

Skills

Customer Service

Teamwork

POS System Management

Conflict Resolution

Education

High School Diploma

Tools

POS Systems

Job description

1212 New Capitola - New Leaf, Capitola, California, United States of America

Job Description

Who is New Leaf Community Markets?

New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one.

Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices.

Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place.

Ingredients You’ll Bring to the Table:
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.

You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change.

What’s on Your Plate:

Job Title: Lead Cashier

Department: Front-End

Reports To: Front End Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

• Set up and oversee functions of each POS station to ensure that they conform to efficiency and quality standards.
• Train cashiers in the use of sophisticated POS systems to ensure that they provide optimum service to guests.
• Respond to guest complaints and suggestions positively and ensure that they are serviced immediately.
• Assist cashiers in balancing their cash drawers at the end of each shift and ensure that any discrepancies are addressed immediately.
• Create schedules for all cashiers and ensure that they are implemented properly.
• Handle bank liaison duties to ensure that daily cash deposits are properly and timely carried out.
• Resolve employee conflicts and problems, aiming to ensure harmony within the organization.
• Follow liquor and tobacco laws implicitly, including the verification and authenticity of valid, acceptable identification. Responsible for ensuring that all alcohol purchases are made by persons aged 21 and older & tobacco purchases are made by persons aged 18 and older. Verify proper identification of guests who appear to be under the age of 30 and are making an alcohol or tobacco purchase.

This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position's scope and function within our company. New Leaf Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

Why You’ll Love Working at New Leaf Community Markets

• Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week.
• Great earning potential with the opportunity for growth within our family of brands.
• Paid Parental Leave available.
• Lifestyle Scheduling.
• Public Transport Benefits.
• Paid Community Service Hours.
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.