Lead Case Manager - Bilingual - Spanish/English - JOR

National Youth Advocate Program (NYAP); Fairfax (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid time off (33 days per year)

Health insurance

Pet insurance

401(k)

Summer hours off (half-day Fridays)

Mileage reimbursement

Phone allowance

Student loan repayment assistance

CEUs and trainings

Job summary

National Youth Advocate Program seeks a Lead Case Manager to guide case management services and support staff for youth and families. The role involves on-site supervision, coordinating safe and timely release services, and ensuring staff training adherence.

Responsibilities include mentoring the team, fostering partnerships with foster families and sponsors, and supporting safety/crisis responses. This role requires bilingual English/Spanish skills and a driving license.

Qualifications

• Master’s degree in behavioral sciences or related field, or bachelor’s with 3+ years supervisory experience.
• Fluency in English/Spanish.
• Valid driver’s license and ability to travel as required.
• Must be 21+ years old at hire.

Responsibilities

• Provide supervision, mentoring, case consultation, and daily support to the case management team.
• Train and supervise staff and coordinate safe and timely release services.
• Travel as needed to serve youth and families, in compliance with requirements.
• Complete required training and ensure timely completion by staff.
• Maintain relationships with foster parents and assess sponsors.
• Guide safety assessments and crisis response as needed.
• Participate in CQI activities monthly/quarterly and maintain caseload.

Skills

Bilingual EN/ES

Computer literacy

Team supervision

Education

Master’s degree in behavioral sciences or related field

Bachelor’s degree with 3+ years supervisory experience

Tools

Word processing

Spreadsheets

Database software

HR software

Job description

Lead With Purpose. Empower Through Service!

Join our team as a Lead Case Manager and help guide case management services, support staff, and strengthen outcomes for the individuals and families we serve.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth, and their families is a core value and one that we look for in our newest team members.
• 33 Paid days off each year! (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family.
• Pet insurance that provides discounts and reimbursements.
• Competitive salaries and benefits, including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education.
• Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Lead Case Manager at La Jornada is responsible for coordinating case management and safe and timely release services. This position supervises and trains case managers and ensure that case managers complete relevant training on child welfare topics. The Lead Case Manager must provide child-facing services on-site.

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Provide supervision, mentoring, case consultation, and support to the case management team on a daily basis.
• Train and supervise staff
• Coordination of safe and timely release services in collaboration with the cross-functional service delivery team.
• Travel as needed, to provide and support the provision of services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.
• Complete all required training and ensure the case management team complete all required training in a timely manner.
• Establish and maintain a strong relationship with assigned foster parents.
• Support and assist program staff in locating and assessing potential sponsors, gathering their information, and assessing whether the potential sponsor is suitable.
• Guide and support program staff safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for children served.
• Participate in the Continuous Quality Improvement activities on a monthly/quarterly basis.
• Maintain a caseload as needed.
• Other duties as requested.

Minimum Qualifications

• Master’s degree in the behavioral sciences, human services, or social services fields from an accredited institution, or bachelor’s degree and at least 3 years of progressive employment experience that demonstrates supervisory and case management experience.
• Must demonstrate a sincere commitment to the service and advocacy for youth and families
• A valid professional license as required and acceptable by state or contract regulations.
• Must be at least 21 years of age at the time of hire.
• Driving personal vehicle in the performance of this job is required. Must have a valid driver’s license, vehicle in good working order, and auto liability insurance coverage of $100,000/$300,000.
• Bilingual English/Spanish fluency.
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

Other Skills

• Willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served.
• Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges.
• Excellent written and verbal communication skills.
• Compassionate attitude and strong understanding of child development
• Nurturing teaching approach

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Qualifications

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.