Lead Case Manager

Caritas Gala; Paterson (NJ); Hybrid; USD 57,308,000 - 65,904,000; Full time

Job summary

Straight and Narrow, headquartered in Paterson, NJ, is seeking a Lead Case Manager for Residential Programs. The role involves delivering primary social services within residential addiction treatment and coordinating with various agencies to support client outcomes.

The position requires a minimum of 3 years in human services, enrollment in CADC/LCADC coursework, and a valid New Jersey driver’s license. Regular hours are Monday–Friday, with a comprehensive client-focused approach.

Qualifications

• Minimum 3 years in the human services field.
• Enrollment in CADC/LCADC courses.
• Must be computer literate and able to type.

Responsibilities

• Provide case management for a caseload of residential/addiction treatment clients.
• Lead training for new case managers, clinical and OP, residential life staff.
• Coordinate with Drug Court/Probation, DCP&P and other social service agencies; schedule Case Conferences.
• Open client welfare and Medicaid cases; obtain required documents.
• Submit documentation of all groups and sessions daily; attend case management meetings.
• Provide referrals to health, psychiatric, vocational rehabilitation and public assistance services.

Skills

Case management

Computer literacy

Valid driver\'s license

Education

High school diploma

BA/BS or MA/MS/MSW preferred

Job description

Description

Are you passionate about making a difference in others' lives? Then come join the Straight and Narrow team!

Headquartered in Paterson, NJ, Straight and Narrow is the largest program of its kind. We provide innovative and compassionate services to individuals struggling with substance use and co-occurring disorders. We are looking for dedicated, caring and compassionate people to work in our Residential/Outpatient Treatment Facilities and Community Programs.

Lead Case Manager (Residential Programs)

Location: All Straight & Narrow Locations

Regular Salary: $20-23/Hr.

Schedule per week: Full Time (Monday - Friday 8:30am - 4:30pm)

Job Summary:

The Lead Case Manager functions as an integral part of the treatment team and provides primary social service care to a caseload of residential addiction treatment clients in residence.

Responsibilities:

1. Provide case management for a caseload of residential/OP addiction treatment male or female in residence/, including the following tasks:
   • Serve as the Lead Trainer for new case managers, clinical and OP, residential life staff, and assist in cross training
   • Serve as a liaison between CC - Straight & Narrow, Drug Court/Probation, DCP&P and all other social service agencies, including the scheduling of Case Conferences, onsite visits as necessary.
   • Ascertain whether a client needs birth certificates, social security cards, or an identification card. Determine the status of their Temporary Assistance for Needy Families (TANF), food stamps, and Medicaid benefits (if applicable).
   • Send for ad/or make appointments for clients to go for any of the above that are missing.
   • Open client’s welfare cases in Passaic County and/or county of origin when completing treatment. Obtain any documents necessary to do this. Close client’s welfare case in sending county (if applicable).
   • Open client’s Medicaid case immediately upon receipt of all required documents (if applicable).
   • Assist in training new case managers in all departments.
   • Set up a Case Conference with clients, DCP&P/referral source within the first month of client’s admission.
   • Schedule outside appointments for welfare, WIC, social security, Probation/ visits, Section 8 applications, job search, trips to IOP for interviews, etc.
   • Close out client’s account at CC - Straight and Narrow before he leaves, transferring all personal documents to him. Fill out form that gives client a checklist of what to do upon discharge and give her/him a letter to take to first welfare appointment.
   • Close out client’s Passaic County welfare case (if applicable).
   • Please follow the Agency Vehicle Driver’s Agreement.
2. Provide clients on caseload with referrals to other agencies (i.e., health. Psychiatric, vocational rehabilitation and public assistance) for concurrent and continued care as part of case management
3. Facilitate group and didactics as scheduled by supervisor i.e., Parenting Classes, court orders, etc.
4. Help Coordinate child/infant donations
5. Assist clients with linkages to Parental Early Intervention Services
6. Submit documentation of all groups, didactics, and individual client sessions to supervisor daily.
7. Participate in community outreach services
8. Assist with coverage of clinical responsibilities as assigned by your supervisor
9. Maintain social services portion of clients’ charts as per the Division of Mental Health and Addiction Services (DMHAS) and CARF guidelines, ensuring that the file is up to date for all documentation.
10. Attend regularly scheduled case Management Meetings, MDT meetings for clients on caseload, providing information on each client’s progress, legal situation, social service benefits and housing situation.
11. Provide referrals for clients to other agencies (i.e., health, psychiatric, vocational rehabilitation and public assistance) for concurrent and continued social services and care.
12. Encourage clients’ attendance and participation in AA/NA/GA.
13. Provide crisis intervention as necessary.
14. Follow all Electronic Health Records (EHR) policies.
15. Provide documentation of progress made towards obtaining the CADC/LCADC certification
16. Maintain professionalism, ethical conduct and appropriate boundaries at all times while delivering direct services to clients or representing the agency in accordance with agency standards and substance abuse best practices.

Requirements

Must have a minimum of High school Diploma, preferred BA/BS or MA/MS/MSW degree. Minimum experience of 3 years in the human services field. Enrollment in CADC/LCADC courses, experience in case management and knowledge of addiction and co-occurring preferred. Must be computer literate and possess the ability to type and have a valid Driver’s license. Must have a driver's license, which is valid in the State of New Jersey and points on license not to exceed 5 points. Required to drive agency vehicles to transport service recipients on a regular basis.