Lead Case Manager

Cetechs; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Cetechs is seeking a Lead Case Manager to oversee case management operations supporting the Ohio Army National Guard Medical Readiness Program in Columbus, Ohio. This role involves supervising Case Managers and Case Coordinators, managing Medical Evaluation Board cases, and ensuring compliance with contract requirements.

The ideal candidate will possess a health-related degree or relevant licenses and have significant experience in case management, especially within military settings. A full-time schedule with situational telework allowed is offered.

Qualifications

• Minimum three years of case management experience.
• Prior supervisory experience required.
• Experience in military medical readiness programs preferred.

Responsibilities

• Supervise and mentor Case Managers and Case Coordinators.
• Manage all MEB and IDES-related cases.
• Conduct quality assurance reviews of case files.
• Monitor contractor performance standards and metrics.
• Coordinate with Medical Readiness NCOs and State Surgeon personnel.

Skills

Case management

Supervisory skills

Quality assurance

Education

Licensed Practical Nurse (LPN) or Licensed Social Worker or Bachelor's Degree in a health-related field

Job description

Position Summary

The Lead Case Manager oversees all case management operations supporting the Ohio Army National Guard Medical Readiness Program. This position supervises Case Managers and Case Coordinators, manages Medical Evaluation Board (MEB) cases, ensures compliance with contract requirements, and serves as the primary liaison with the State Surgeon’s Office.

Work Schedule

• Full-Time
• 40 Hours per Week
• Monday through Friday
• 7:30 AM – 4:30 PM Eastern Time
• Primary duty location: Defense Supply Center Columbus, Medical Detachment, Columbus, Ohio
• Situational telework may be authorized by the Government
• No overtime authorized unless specifically approved
• Federal holidays observed in accordance with contract requirements

Responsibilities

• Supervise and mentor Case Managers and Case Coordinators.
• Manage all MEB and IDES-related cases.
• Conduct quality assurance reviews of case files.
• Monitor contractor performance standards and metrics.
• Coordinate with Medical Readiness NCOs (MRNCOs), Units, and State Surgeon personnel.
• Ensure compliance with MEDPROS, MEDCHART, MODS, HRR, and eCase requirements.
• Support Soldier Readiness Processing (SRP) events and Medical Readiness Events.
• Prepare reports, metrics, and status updates.
• Assist with staffing, training, and workforce continuity planning.

Minimum Qualifications

• Licensed Practical Nurse (LPN), Licensed Social Worker, or Bachelor's Degree in a health-related field.
• Minimum three (3) years of case management experience.
• Prior supervisory experience.
• Experience supporting military medical readiness programs preferred.