Lead Carpet Cleaning & Restoration Technician

Voda Cleaning & Restoration; Camden (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Voda Cleaning & Restoration is seeking a Lead Carpet Cleaning Restoration Technician to join our growing team in New Jersey. This role emphasizes ownership of work, delivering exceptional customer experiences, and helping set high field‑team standards as the business grows.

You will perform carpet, upholstery, floor, and restoration services, lead by example, train others, and participate in ongoing certifications to advance within the company.

Qualifications

• 1–3 years of experience in carpet cleaning, water mitigation/restoration, cleaning services, construction, maintenance, or another hands‑on service industry.
• Strong customer‑service and communication skills.
• Dependable, professional, and comfortable taking ownership of assigned work.
• Ability to learn new processes, equipment, technology, and service techniques.
• Ability to meet company driving requirements with valid license.

Responsibilities

• Perform professional carpet, upholstery, floor, and specialty cleaning services.
• Assist with and perform water mitigation and restoration services.
• Evaluate job-site conditions and communicate recommended services to customers.
• Deliver a professional, positive customer experience from arrival through job completion.
• Complete work orders, photos, job notes, moisture logs, and other required documentation accurately and on time.
• Properly operate, clean, and maintain company equipment, tools, and vehicles.
• Follow company safety procedures, service standards, and job-site protocols.
• Identify opportunities for additional services that may benefit the customer.
• Support and help train additional technicians as the team grows.
• Participate in ongoing training and professional certifications.
• Cross-train in additional restoration services such as mold/fire restoration and odor control.
• Lead by example and contribute to a positive, accountable culture.

Skills

Carpet Cleaning

Water Restoration

Customer Service

Ownership Mindset

Communication Skills

Education

High school diploma or GED

Tools

Smartphone or Tablet

Job description

Voda Cleaning & Restoration is seeking a Lead Carpet Cleaning Restoration Technician to join our growing team in New Jersey. This role emphasizes ownership of work, delivering exceptional customer experiences, and helping set high field‑team standards as the business grows.

You will perform carpet, upholstery, floor, and restoration services, lead by example, train others, and participate in ongoing certifications to advance within the company.