Lead Care Manager - ECM

Saban Community Clinic; Los Angeles (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Free medical coverage options

403(b) retirement plan with employer匹配

Generous paid time off

Holiday closure for Christmas & New Y

Job summary

Saban Community Clinic in Los Angeles is seeking a dedicated Case Manager with a social work background to coordinate ECM services, connect patients to community resources, and advocate for patients within MCP guidelines.

The role emphasizes trauma-informed care, motivational interviewing, and collaboration with hospital teams to support discharge planning and treatment adherence.

Qualifications

• Bachelor or master in social work or related field.
• Three years of case management experience.
• Valid California driver’s license and auto insurance.
• Experience in public health, health outreach or education preferred.
• Covid vaccination and booster required.

Responsibilities

• Coordinate with individuals and entities to ensure seamless services.
• Oversee ECM services and care plan implementation.
• Connect members to social services such as transportation and housing.
• Advocate for members with healthcare professionals.
• Use motivational interviewing and trauma-informed care approaches.
• Coordinate with hospital staff on discharge planning.
• Accompany members to office visits as needed; monitor treatment adherence.
• Provide health promotion and self-management training.
• Inform patients about other services offered by Saban.

Skills

Fluency in Spanish, Russian, or Korean

Education

Bachelor's degree in Social Work or related field

Master's degree in Social Work or related field

Job description

More than a job. A chance to make a difference.At Saban Community Clinic, we believe healthcare is a right, not a privilege. Every day, our team provides compassionate, high-quality care to underserved communities while building healthier lives and stronger neighborhoods. If you're looking for meaningful work, a supportive culture, and the opportunity to create lasting impact, we'd love to meet you.Benefits and Perks:Free Medical coverage options We cover all out of pocket expenses!Chiropractor/Acupuncture covered at 100% in-networkHMO and PPO Dental coverage optionsVisionWeekend Shift Differential Pay403(b) retirement plans with employer matchingGenerous paid time off including 1-Week Holiday closure for Christmas & New Years!Competitive Wages & Annual Merit IncreaseEssential Functions:Responsible for coordinating with those individuals and/or entities to ensure a seamless experience for the member and non-duplication of servicesOversee provision of ECM services and implementation of the Care PlanOffer services where the member lives, seeks care, or finds most easily accessible and withinManaged care plan (MCP) guidelinesConnect member to other social services and support needs, such as transportation and housing.Advocate on behalf of members with health care professionalsUse motivational interviewing, trauma- informed care, and harm-reduction approachesCoordinate with hospital staff on discharge planAccompany member to office visits, as needed and according to MCP guidelinesMonitor treatment adherence (including medication)Provide health promotion and self-management trainingInform patients about other services offered by Saban Community Clinic that may be appropriate for the patient’s family members.Performs other duties as assigned by Supervisor.Position Requirements:Bachelor and/or master’s degree in social work or related fields or equivalent experience3 years prior case management experienceValid California driver’s license and insuranceRelated work experience in public health, health outreach and educationFluency in another language such as Spanish, Russian or Korean preferred.Covid vaccination and boosterCompensation DisclaimerActual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. Saban is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.Saban Community Clinic will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to youAbout Us:Since 1967, Saban Community Clinic has been dedicated to the belief that healthcare is a right, not a privilege. We provide affordable, high-quality medical, behavioral health, and dental care to all, regardless of income or immigration status.Our diverse and inclusive workplace reflects the communities we serve, and we are proud to be an Equal Opportunity Employer. Together, we are building healthier communities and transforming lives through compassionate care.Join us and be part of a mission-driven team making a lasting impact every day.