Lead Care Manager

Living Water Clinicere; Chicago (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is looking for a compassionate Lead Care Manager to enhance community health outcomes. In this pivotal role, you will manage care for vulnerable populations, conducting assessments and developing personalized care plans. Your expertise in social work and care coordination will empower underserved communities, ensuring they access vital resources. This position offers a fulfilling opportunity to make a significant impact while working in a supportive environment that values professional growth and diversity. If you are dedicated to improving lives and passionate about health equity, we encourage you to apply.

Benefits

Competitive Salary

401(k) Matching

Paid Time Off

Opportunities for Professional Growth

Qualifications

• 2+ years experience in care management or related field preferred.
• Strong knowledge of social determinants of health and community resources.

Responsibilities

• Conduct outreach and engagement activities for ECM-eligible members.
• Develop individualized, member-centered care plans and coordinate care.

Skills

Care Management

Social Work

Communication Skills

Problem-Solving Skills

Care Coordination

Bilingual (English and Spanish)

Education

Bachelor's Degree in Social Work or Healthcare

Job description

Job Title: Lead Care Manager (LCM) / Community Health Worker (CHW)

Location: Lindsay, CA

Position Overview:

We are seeking a dedicated and compassionate Lead Care Manager (LCM) to join our team. As an LCM, you will play a pivotal role in our Enhanced Care Management (ECM) program under California Advancing and Innovating Medi-Cal (CalAIM). This position is essential to

improving the health outcomes of our ECM population by providing comprehensive care management and coordination services. The ideal candidate will have a strong background in care management, social work, and a passion for serving vulnerable communities.

Responsibilities:

• Conduct outreach and engagement activities to identify and establish rapport with ECM-eligible members.
• Complete comprehensive health and psychosocial assessments to develop individualized, member-centered care plans.
• Coordinate care by collaborating with members' care teams, families, and community providers; this includes scheduling appointments, arranging transportation, and following up on referrals.
• Implement and monitor member care plans, providing education, teaching self-management skills, and addressing barriers to care.
• Document all care management activities and maintain detailed progress notes.
• Collect and review member health data continuously to identify gaps in care and opportunities for improvement.
• Collaborate with clinical consultants and medical providers to adjust care plans as needed.
• Provide social work services, including counseling, caregiving support, crisis intervention, and connecting members to social services.

Requirements:

• A minimum of 2 years experience in care management, case management, or a related field (preferred).
• Strong knowledge of social determinants of health and community resources.
• Excellent communication, problem-solving, and care coordination skills.
• Passion for connecting underserved populations with resources to improve their health. Bachelor’s degree in social work, healthcare, or a related field (preferred).
• Familiarity with CalAIM and experience serving Medicaid, dually eligible, or uninsured populations is a plus.
• Bilingual in English and Spanish is required.

Personal Qualities:

• Compassionate, empathetic, and dedicated to improving the lives of vulnerable populations.
• Strong problem-solving skills with a proactive approach to overcoming challenges.
• Ability to build trusting relationships with members and their care teams.
• Commitment to promoting health equity and empowering underserved communities.

We Offer:

• Competitive salary commensurate with experience.
• 401(k) Matching.
• Paid Time Off.
• Opportunities for professional growth and development.
• The chance to make a meaningful impact on the health and well-being of our community.

Living Water Clinic prides itself on providing loving, quality care to our patients. If you are a dedicated individual with a passion for helping others and possess the above skills, we encourage you to apply for this position.

Our organization is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.