Lead Care Coordinator

Griswold Home Care for North Dallas, Garland & Rockwall; Barrington (IL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Collaborative environment

Meaningful work

Flexible schedule

Job summary

Griswold Home Care for Barrington & Palatine is seeking a dedicated Lead Care Coordinator in Barrington, IL. You will oversee care coordination efforts, serve as the primary liaison between clients, families, and caregivers, and ensure high-quality service delivery.

Responsibilities include managing care plans, supervising coordinators, coordinating with healthcare professionals, maintaining accurate records, and supporting onboarding.

Qualifications

• Proven experience in care coordination, case management, or a related healthcare role.
• Strong leadership and organizational skills to manage multiple tasks.
• Excellent communication and interpersonal abilities.

Responsibilities

• Coordinate and manage care plans for clients to ensure personalized and effective care.
• Serve as the primary point of contact for clients, families, and caregivers.
• Supervise and support care coordinators and caregivers to maintain high standards of service.
• Collaborate with healthcare professionals and community resources to enhance client care.
• Maintain detailed and accurate records of client information, care plans, and communications.
• Conduct assessments and follow-ups to monitor client progress and satisfaction.
• Assist in training and onboarding new care coordinators and caregivers.
• Ensure compliance with company policies and regulatory requirements.

Skills

Care coordination

Leadership

Communication

Interpersonal skills

Documentation proficiency

Tools

Care management software

Job description

Griswold Home Care for Barrington & Palatine is seeking a dedicated and compassionate Lead Care Coordinator to join our team in Barrington, IL. In this role, you will be responsible for overseeing care coordination efforts, ensuring high-quality service delivery, and acting as a key liaison between clients, caregivers, and the company. You will play a vital role in improving the lives of our clients by effectively managing care plans and supporting our caregivers.

Benefits

• Competitive compensation package - $22 - $25 per hour.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Meaningful work that positively impacts the lives of seniors and their families.
• Flexible work schedule options.

Responsibilities

• Coordinate and manage care plans for clients to ensure personalized and effective care.
• Serve as the primary point of contact for clients, families, and caregivers, addressing any concerns or special needs.
• Supervise and support care coordinators and caregivers to maintain high standards of service.
• Collaborate with healthcare professionals and community resources to enhance client care.
• Maintain detailed and accurate records of client information, care plans, and communications.
• Conduct assessments and follow-ups to monitor client progress and satisfaction.
• Assist in training and onboarding new care coordinators and caregivers.
• Ensure compliance with company policies and regulatory requirements.

Requirements

• Proven experience in care coordination, case management, or a related healthcare role.
• Strong leadership and organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work compassionately with clients and their families.
• Knowledge of local healthcare resources and community services.
• Proficiency in documentation and care management software is a plus.
• Valid driver’s license and reliable transportation may be required.

ABOUT GRISWOLD:

With over 200 locations across 31 states,Griswold is one of the country’s top home care companies, providing and referring professional, compassionate Caregivers around the clock. Griswold’s “Live Assured” promise gives both clients and their loved ones peace of mind, so they can live without the weight of worry. Griswold helps adults maintain quality of life despite advanced age, onset of illness or post-surgery recovery through services including companion care, home services, personal care and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. Griswold has been recognized as one of the top 500 franchises in Entrepreneur’s 2026 Franchise 500® and named a 2023, 2024 and 2025 Best of Home Care® Endorsed National Provider. For more information, visit www.GriswoldCare.com or call 215.402.0200.