Lead Canvass Director, Fundraising - NYC

The Outreach Team; New York (NY); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Sick leave

Training & advancement

Job summary

The Outreach Team is seeking a Lead Director in New York to drive donor acquisition and retention targets while leading a field team. You will develop strategic plans, oversee weekly goals, and participate in canvassing to set the example for performance.

You will manage a paid team of 8–12 staff, coach leaders, and maintain high performance standards with regular feedback and development opportunities.

Qualifications

• Experience leading large teams.
• Proven ability to motivate staff to meet goals.
• Ability to train and coach field teams.

Responsibilities

• Manage a team that meets weekly/monthly donor goals.
• Develop strategic plans to reach constituencies in assigned locations.
• Lead canvassing and field activity four days per week on average.

Skills

Leadership

Team management

Performance coaching

canvassing leadership

Job description

Hours: Salaried / Full-time/ 50 hours weekly. Year-round position starting immediately.

Compensation: The starting base salary is $1800/week or $93,600 annually for Lead Directors; bonuses and incentives will be available based on performance and project. We offer a generous benefits package, including paid vacation and sick leave, health insurance, hands-on training, and opportunities for advancement.

Responsibilities:

• Manage a team that meets or exceeds weekly and monthly donor acquisition, donor retention and average gift amount goals
• Develop strategic plans to reach constituencies in assigned locations
• Lead by example by canvassing independently and/or with staff four days per week on average to achieve individual and team acquisition goals

Staff Management & Team Building

• Manage a team of 8-12 full-time and part-time staff who will sign up an average of 40-60 donors per week.
• Develop, motivate, and manage a team to hit their goals by ensuring they have the tools and skills to do the job well through training and development opportunities, 1:1 and team meetings, and information sharing on campaign and current events.
• Identify, promote, and train leaders.
• Maintain high performance standards and provide consistent feedback and evaluation, holding staff accountable and having tough conversations when necessary; coach the managers you supervise to do the same with their staff
• Facilitate an office culture that is fun and professional where people like to come to work and they can show up as their full and authentic selves
• Respect and honor all people and ensure managers you supervise do the same
• Fundraise with staff to lead by example and offer in-field training to further grow and develop in their role.

Oversee Operations and Administration:

• Create fundraiser schedules, develop turf plans, oversee daily logistics, track field and donor information, process payroll, ensure all tools and technology necessary for canvassers to be successful in the field are available and functional
• Anticipate workflow and manage the schedules and quality of work for employees. Ensure company policies are upheld, including holding staff accountable to performance, integrity, health, safety, and professionalism standards
• Manage fundraiser onboarding, including occasionally interviewing and offering candidates

Qualifications:

Must have

• Goal-oriented
• Trainable and open to learning new skills
• Eagerness to lead from the front and go into the field to train, coach, and canvass
• Leadership experience - ability to motivate, grow, and manage a large team, engage and support staff, challenging staff to grow, and holding them accountable
• Self-starter with excellent problem-solving skills
• Willingness to delegate responsibility and work in a team
• Organized and able to learn and manage operational systems like payroll and staff schedules
• Attention to detail and a proven ability to instill that quality in others
• Track record of equity and inclusion

Nice-to-have

• 1-3+ years of experience running paid canvasses or other canvassing operations

We prioritize equity and inclusion. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with previous felony convictions, members of the LGBTQIA+ community, and others who identify with underrepresented groups to apply.

As a member of the Professional Face-to-Face Fundraising Association (PFFA), our organization adheres to the PFFA Code of Conduct and all requirements stated therein. We commit to the ethical, effective, and sustainable practice of face-to-face fundraising, as well as equitable, diverse and inclusive hiring, training and workplace support practices for our staff, contractors and agency relationships. Further, we confirm that all positions, regardless of status, are paid positions and are not offered on a volunteer basis.