Location : Name
De Pere
Position Type
Full-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer committed to giving back to our communities and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.At Festival, people are our top priority. This is reflected in our daily interactions, our treatment of guests, and our extensive associate benefits and programs.
Job Summary
Join the Festival Foods team as Bakery Lead Cake Decorator!
Job Title: Bakery Lead Cake Decorator
Reports To: Bakery Manager
Our Cake Decorators bring artistry and imagination to life, creating beautiful and uniquely decorated bakery items that leave lasting impressions on our guests. The bakery plays a pivotal role in crafting unforgettable experiences for guests' events and daily moments, from special occasions to everyday indulgences.
Under the guidance of the Bakery Manager, the Bakery Lead Cake Decorator ensures an exceptional shopping experience by training new decorators, achieving department goals, and decorating items.
Job Description
What You'll Do:
- Teach, Guide & Support: Reinforce Festival culture, guest service, and performance expectations to Cake Decorators.
- Training & Development: Train new Cake Decorators and provide ongoing guidance.
- Scheduling & Reviews: Prepare weekly work schedules, conduct performance reviews, and document and advise on corrective actions for violations.
- Guest Service: Assist guests with finding items, taking special orders, and packaging and pricing items.
- Operational Excellence: Maintain standards by observing sales floor and back stock conditions, communicating with the Bakery Manager and team, and meeting department goals.
- Product Handling: Support decorating bakery products and maintaining inventory of supplies.
- Cleanliness & Safety: Keep work areas clean, maintain food safety logs, and meet quantity expectations by specified times.
- Communication: Answer questions from bakery staff and handle telephone inquiries professionally.
- Honor Commitments: Maintain regular, timely attendance and provide notice for absences.
- Support the Team: Perform other duties as assigned.
What We're Looking For:
To succeed as a Lead Cake Decorator, you should have:
- Communication Skills: Strong communication and teamwork skills in a fast-paced environment.
- Safety Knowledge: Understanding of safety requirements and equipment operation.
- Decision-Making: Knowledge of retail food operations, perishable department management, and merchandising.
- Artistic Talent: Creativity and artistic ability in decorating bakery items.
- Customer Focus: Ability to interact effectively with guests and understand their needs.
- Attention to Detail: Ensuring decorated products meet quality standards.
Physical Demands and Work Environment:
The physical requirements include:
- Standing for long periods
- Lifting up to 50 pounds occasionally
- Working near moving machinery
- Occasional exposure to temperature extremes
- Repetitive hand and wrist movements
Work Schedule:
This is a full-time role with shifts that include mornings, afternoons, weekends, evenings, and holidays as needed.
Benefits Overview
Why You'll Love It Here:
- Associate Discount: 15% off grocery purchases for you and your household.
- Weekly & Premium Pay: Weekly pay, with additional premiums on Sundays and holidays.
- Advanced Scheduling: Schedules provided two weeks in advance for better planning.
- Insurance: Vision and dental coverage options.
- Support & Well-being: Paid parental leave, fitness reimbursement, Employee Assistance Program, and care coaches.
- Retirement Plans: 401(k) with employer match and Employee Stock Ownership Plan, allowing you to share in the company's growth.
We are committed to an inclusive environment and equal employment opportunities for all.
Address
1001 Main Avenue
City
De Pere
State
WI
Postal Code
54115