Lead Cage Cashier

Caesars Entertainment; Columbus (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading casino operation seeks an experienced Cashier to ensure a smooth and efficient cash handling experience for customers. The role requires accuracy in transactions and maintaining exceptional customer relations while providing support in day-to-day operations. Candidates should have a high school diploma, previous experience in casino operations, and possess strong communication skills. Bilingual candidates are preferred and a valid gaming license is required to ensure compliance with regulations.

Qualifications

• Experience in Casino Operations preferred.
• One to two years of related experience.
• Bilingual is a plus.

Responsibilities

• Responsible for cashing customers out and giving correct change.
• Maintaining balanced cash drawer and making exchanges.
• Ensuring favorable gaming experience for guests.

Skills

Customer relations

Communication skills

Basic mathematical functions

Education

High School graduate

Some college preferred

Tools

ATM/Credit Card machine

Coin wrapping machine

Jet sorter

Ten key calculators

Photocopier

Job description

KEY JOB FUNCTIONS:

• Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
• Accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Ensuring guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed. Making exchanges with vault.
• Sorting and rolling tokens.
• Leading team in day-to-day operations as directed by supervisor.
• Verifying and documenting personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for customer relations. Ensuring safety and security of employees and customers.
• Other duties as assigned.

MISCELLANEOUS

• Read, write, and understand complex instructions and appropriately complete all necessary documentation.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Accurately perform all assigned job duties in a high-volume, demanding environment under frequent time pressures.

EDUCATION and/or EXPERIENCE:

• High School graduate, some college preferred with previous administrative or coordinator experience.
• Experience in Casino Operations or Income Controls preferred.
• One to two years of file clerk or related experience.

QUALIFICATIONS:

• A high school diploma or GED equivalent.
• Experience working in cage/cashier department.
• Valid gaming license by the state.
• Bilingual a plus.

WORK ENVIRONMENT:

• Ability to read, speak clearly, and hear.
• Ability to read simple instructions.
• Ability to complete forms.
• Basic mathematical functions.
• Able to use a jet sorter, coin wrapping machine, ATM/Credit Card machine, photocopier, and ten key calculators.
• Knowledge of company policy and procedures, IRS Bank Secrecy Act, internal controls, computer skills, and ability to perform duties under time pressure in an interruptive environment.
• Excellent communication skills.