Lead Café Captain: Elevate Service & Sales

Bluestone Lane; Manhattan Beach (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Bluestone Lane in Manhattan Beach is seeking a Team Captain responsible for ensuring a positive local coffee shop experience. This role involves overseeing daily operations, driving sales, and maintaining team efficiency while working closely with the General Manager.

The ideal candidate has 3+ years in hospitality, 1 year of supervisory experience, and a passion for customer service. This position expects proactive engagement and leading by example to meet sales targets and provide excellent service to locals.

Qualifications

• Minimum 3 years in hospitality.
• At least 1 year of supervisory experience.
• Ability to work under pressure and stay organized.

Responsibilities

• Oversee daily operations and team performance.
• Drive sales and maximize customer satisfaction.
• Maintain cleanliness and organization in the store.

Skills

Customer service passion

Hospitality experience

Supervisory experience

POS system experience

Leadership skills

Interpersonal skills

Education

Food Protection Certificate

Bluestone Lane Barista Accreditation

Job description

Bluestone Lane in Manhattan Beach is seeking a Team Captain responsible for ensuring a positive local coffee shop experience. This role involves overseeing daily operations, driving sales, and maintaining team efficiency while working closely with the General Manager.

The ideal candidate has 3+ years in hospitality, 1 year of supervisory experience, and a passion for customer service. This position expects proactive engagement and leading by example to meet sales targets and provide excellent service to locals.