Lead Cabin Maintenance Technician

JetBlue; Boston (MA); On-site; USD 40,000 - 44,000; Full time

Job summary

JetBlue is seeking a Lead Cabin Maintenance Technician in Boston to oversee and perform CAE cabin maintenance tasks. The role involves directing CMTs, ensuring adherence to JetBlue procedures, and coordinating with Line Maintenance teams to maintain aircraft readiness.

The ideal candidate will have a high school diploma, at least one year of related experience, and the ability to work variable hours, including weekends. A valid U.S. driver’s license and SIDA badge are required.

Qualifications

• High School Diploma or GED.
• At least 1 year related work experience.
• Ability to communicate effectively in oral and written form.
• Able to crawl, bend, kneel, climb, and stoop in confined spaces.
• Valid Driver's License and driving record meeting JetBlue standards.
• Must be able to obtain and maintain a SIDA badge.
• Willing to work variable hours including weekends.

Responsibilities

• Assign and direct the work of CMTs based on scheduled and unscheduled workloads.
• Ensure work adheres to company policies and procedures.
• Check maintenance logs and address discrepancies.
• Complete required paperwork per GMM.
• Coordinate with Line Maintenance Supervisors and Lead Technicians.
• Use only approved hardware and calibrated tools.
• Conduct crew briefings.
• Occasionally act as CMT Supervisor.
• Perform routine and non-routine maintenance on aircraft.
• Other duties as assigned.

Skills

Communication

Teamwork

Safety awareness

Operational focus

Adaptability

Job description

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Title: Lead Cabin Maintenance Technician

Location:

Boston, MA, US, 02128

Category: Operations

Position Summary

The Lead Cabin Maintenance Technician (CMT) reports to the immediate CMT Supervisor and carries out assigned duties using JetBlue Airways procedures. The CMT Lead is a working member of the Cabin Maintenance (MX) group, who at the direction of the CMT Supervisor assists in the performance of CMT Supervisor duties.

• Assign and direct the work of CMTs based on scheduled and unscheduled workloads
• Determine if work performed adheres to company policies, publications or other appropriate authority
• Check the aircraft maintenance log when assigned to meet aircraft and takes any actions required to respond to discrepancies entered
• Complete required paperwork accurately using procedures set forth in the General Maintenance Manual (GMM)
• Helps coordinate with Line Maintenance Supervisors and Lead Maintenance Technicians with the nightly cabin maintenance and servicing of JetBlueAircraftassigned to theCabin MaintenanceTechnicians
• Ensure use of only approved and certified hardware, parts, and equipment to be installed or used on aircraft and verifies calibration period has not been exceeded for work that requires calibrated tools or equipment
• Conduct crew briefings
• Occasionally acts as CMT Supervisor when CMT Supervisor is off duty, on Paid Time Off (PTO), or away from the BlueCity
• Willing to work variable hours, including weekends and irregular shifts
• Assist in performing routine and non-routine maintenance on aircraft
• Other duties as assigned

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma
• One (1) year related work experience
• Ability to communicate effectively; in both oral and written communication
• Ability to crawl, bend, kneel, climb, and stoop frequently in confined spaces
• Able to drive tugs, trucks and other company equipment
• Ability to work under pressure in a team environment
• Ability to remain alert to moving vehicles and aircraft
• Posses and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue Airways’ insurance standards
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Available for occasional overnight travel (10%)
• Willing to work variable hours, including weekends and irregular shifts
• Must pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• One (1) year experience working Federal Aviation Regulations (FAR’s) Part 121 aircraft or military
• Proficient with Microsoft Office suite and the Internet
• Strongleadership abilities
• Ability to multitask and work under pressure in a dynamic environment
• Ability to think creatively
• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

• Computer and other office equipment
• Aircraft and component inspection and test equipment as required
• Issued reflective safety vest and ear protection
• Ability to use handheld two-way radios, headsets and/or phone
• Personal tools – minimum required tool list
• Airports Environment
• Work may be outdoors with seasonal weather
• Bids work schedule by seniority (days, swings, or midnight shift, holidays)

Physical Effort

• Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)

Compensation

• The base pay for this position starts with $28.75 per hour with a $3.00 per hour premium. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.