Lead Business Technology Product Owner

1 Vizient, Inc.; Chicago (IL); On-site; USD 118,000 - 206,000; Full time

Job summary

Vizient, Inc. seeks a Senior Product Manager to own the strategy and roadmap for Microsoft Dynamics 365-enabled products. You will guide development teams, translate business needs into features, and prioritize the backlog to maximize business value.

You will collaborate with business, IT, and finance stakeholders to align priorities and oversee release planning, performance tracking, and customer-focused improvements. Strong D365 experience and agile leadership are essential.

Qualifications

• Relevant degree preferred.
• 7+ years of relevant experience required.
• Experience owning Microsoft Dynamics 365 product or significant D365 backlog creation/refinement.
• Expertise in domains like sales, pricing, marketing automation, customer service, or project operations.
• Advanced knowledge of agile development methodologies.
• Experience with Azure DevOps.
• Experience with Dynamics 365 Sales, Customer Service, Customer Insights Journeys, or Project Operations.
• Strong facilitation and influencing skills across stakeholders.

Responsibilities

• Drive the vision and roadmap for D365-based products.
• Lead product strategy, planning, and lifecycle management.
• Translate business needs into prioritized backlogs and features.
• Coordinate with stakeholders to set priorities and release plans.
• Monitor trends and propose new solutions to improve value.
• Guide the product team in agile ceremonies and acceptance criteria.

Skills

D365 product ownership

Agile methodologies

Azure DevOps

Stakeholder management

Backlog prioritization

Education

Relevant degree preferred

Tools

Microsoft Dynamics 365

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary: In this role, you will determine and oversee delivery of the strategy and roadmap for products to achieve business outcomes and financial objectives. You will lead strategy and roadmap delivery for Microsoft Dynamics 365 (D365) platforms. You will serve as the voice of the customer to guide development teams in building software capabilities with the highest business and customer value and impact. You will represent business needs and priorities, prioritize and manage product backlog, and guide continuous product improvement. You will coordinate with business, IT, and financial stakeholders to set priorities, manage new development and operations, and provide direction and oversight to product teams.

Responsibilities

• Drive the vision and roadmap for products built on or integrated with Microsoft Dynamics 365.
• Individual responsibility could be for one or more product areas including Sales, Marketing CIJ, Operations, or Customer Service).
• Develop a deep understanding of business goals and processes to inform product priorities, capabilities, and improvement recommendations.
• Understand business and end-user needs; identify and prioritize features to be delivered to meet those needs.
• Translate customer and business needs into prioritized product backlogs aligned with Dynamics modules.
• Monitor business, market, and technology trends—including Microsoft’s Dynamics roadmap—to inform product strategy and proactively propose new solutions.
• Lead product strategy, planning, and life cycle management efforts.
• Establish product roadmaps and release plans that satisfy requirements and achieve business outcomes.
• Balance the interests of multiple business units and stakeholders.
• Facilitate product alignment and prioritization across functions and business units.
• Monitor and evaluate product performance and proactively champion value-based prioritize and maintain the product backlog.
• Product improvements including analyzing data, conducting A/B testing, and implementing iterative changes to enhance product performance and user satisfaction.
• Develop strong relationships and regularly communicate with product stakeholders and customers to shape the product strategy and surface and prioritize needs.
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
• Act as the voice of the customer to guide all stages of software development, including user story development, sprint planning, and prioritization of the product backlog.
• Guide the product engineering team to scope, plan and deliver work, apply established delivery methodologies (e.g., agile methods) and best practices (e.g., reusability).
• Proactively identify and resolve blockers to achieve business objectives for the product, including technical and resourcing challenges.
• Participate in agile ceremonies such as stand-ups, story refinements, and team retrospectives; ensure the team has a clear understanding of priorities and next steps.
• Work with the development team to create acceptance criteria and definitions of failures and done.
• Assist the team on the development of feature tests, test cases, and regression tests.
• Ensures the product delivers exceptional user experience.
• Collaborate with UX/UI designers.
• This includes conducting user research, usability testing, and providing design feedback to create intuitive and user-friendly interfaces.
• Analyze feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs.
• Approve functionality to be included in sprints and releases.
• Lead product launch process, coordinating with business functional teams to enable successful product adoption.
• This involves creating product messaging, training internal teams, and monitoring product performance and customer feedback post-launch.
• Increase adoption and consumption of product capabilities.
• Ensure alignment and adherence to corporate, financial and IT standards (e.g., architecture, compliance, security).
• Work with software engineering leaders and service line leaders to establish team composition based on product lifecycle.

Qualifications

Relevant degree preferred. 7 or more years of relevant experience is required. Experience owning Microsoft Dynamics 365 product for an organization or significant D365 backlog creation and refinement experience. Demonstrable expertise in relevant business domains (e.g., sales, pricing, marketing automation, customer service, or project operations). Ability to understand complex business problems and interpret them into Dynamics 365 product configurations and enhancements. Advanced knowledge of agile development methodologies. Experience with Azure Dev Ops. Experience with Microsoft Dynamics Sales, Customer Service, Customer Insights Journeys (marketing) or Project Operations. Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities. Ability to surface, prioritize, and balance multiple stakeholder priorities across Dynamics 365 applications. Demonstrated ability to communicate complex D365 configurations and capabilities in a condensed business focused manner to stakeholders. Strong problem solving and analytical skills. Relationship-building and collaboration skills across diverse and matrixed stakeholders and customers. Strong project management skills to manage multiple projects and deadlines.

Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $117,600.00 to $206,000.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan!

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care.

Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we’re solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve. Through our enterprise of companies, we deliver meaningful impact across the continuum of care: Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration. aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence. Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.