Lead Business Systems Analyst

Western Alliance Bancorporation; Town of Texas, Dallas (WI, TX); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Lead Business Systems Analyst to join their agile team. This role involves collaborating with various stakeholders to enhance operational effectiveness and support critical projects. You will lead the development of documentation, facilitate discussions, and mentor junior team members. The ideal candidate will have a strong background in banking, exceptional communication skills, and proficiency in data visualization tools. This is a fantastic opportunity to contribute to meaningful projects in a supportive environment that values growth and innovation.

Benefits

Medical and Dental Insurance

401k Matching

Tuition Assistance

Paid Time Off

Wellness Initiatives

Volunteer Programs

Ownership Stake

Qualifications

• 5+ years of banking experience in BA/BSA or operations roles.
• Strong communication skills for internal and external audiences.
• Experience in requirements gathering and documentation.

Responsibilities

• Lead activities to review current processes and metrics.
• Interact directly with business partners to identify pain points.
• Document business and technical requirements using various techniques.

Skills

Banking Experience

Requirements Gathering

Agile Methodologies

Communication Skills

Data Visualization

Problem-Solving Skills

Analytical Skills

Technical Leadership

Education

Bachelor's Degree

Tools

Microsoft Office

PowerBI

SQL

Visio

Lucidchart

Job description

Job Title: Lead Business Systems Analyst

Location:

Block 23

What you'll do:

Western Alliance Bank is seeking a self-motivated, energetic, and experienced Business Systems Analyst Lead (BSA). The analyst will work closely with our agile technical delivery team, various business partners, and stakeholders. Plays a key role in supporting critical projects including HOA and other AAB business lines.

As the Staff IT Analyst II, you'll lead activities to review current processes and metrics supporting operational effectiveness, identify constraints or opportunities that impact the business and/or technology strategy, and develop options for improvement. You'll lead the development and review of artifacts to ensure they accurately describe current processes, practices, and metrics, and document any alternative processes with their impact on KRIs, KPIs, or Operational Metrics. Additionally, you will facilitate discussions with IT, Product, and Business subject matter experts to understand problems or opportunities, capturing insights to validate the right issues are being addressed.

1. Interact directly with business partners to identify pain points, opportunities, and design systems solutions.
2. Build detailed and well-groomed Agile Stories in partnership with Tech Leads from business concepts/ideas.
3. Assess the feasibility of Agile Stories.
4. Provide technical leadership and mentoring for junior team members.
5. Build reports from data sources leveraging Data Visualization tools.
6. Lead business interviews to analyze and document current and future states with product owners.
7. Manage and track business and technical objectives.
8. Become a Subject Matter Expert (SME) on system processes and data structures supporting AAB business, providing training as needed.
9. Document business, technical requirements, and processes using techniques like user stories, journey diagrams, use cases, system flow, and state diagrams.
10. Collaborate with UI/UX designers to generate workflows and wireframes.
11. Support data governance by providing data mapping, data store details, and lineage information.
12. Communicate effectively on both technical and business levels.
13. Review and update documentation for applications and systems.
14. Leverage risk management experience from large financial institutions, especially in risk, compliance, or corporate governance.

What you'll need:

1. 5+ years of banking experience in BA/BSA or operations roles.
2. Bachelor's degree or relevant experience.
3. Experience in requirements gathering and documentation using techniques like user stories, business process flow, use case, system flow, state diagrams, and data maps.
4. Strong communication skills for internal and external audiences.
5. Knowledge of Agile, ADOs, Cloud, and DevOps philosophies.
6. Proficiency in Microsoft Office, Excel, Visio, or Lucidchart.
7. Understanding of IT Service Management processes.
8. Strong interpersonal, analytical, problem-solving, influencing, and decision-making skills.
9. Knowledge of UX artifacts like journey diagrams, mental models, personas, wireframes, and style guides.
10. Experience in report generation, SQL, data structures, and Excel macros is highly desired.
11. Understanding of programming or scripting languages like Python, JavaScript, Shell, etc., is a plus.
12. Experience with data visualization tools like PowerBI is a plus.
13. Basic knowledge of regulatory and legal compliance obligations.
14. Intermediate skills in process and data analysis within a domain.

Benefits you'll love:

Competitive salaries, ownership stake, medical and dental insurance, paid time off, 401k matching, tuition assistance, volunteer programs, wellness initiatives, and opportunities to grow your business knowledge.

About the company:

Western Alliance Bank is a subsidiary of Western Alliance Bancorporation, with multiple divisions and affiliates. We are committed to equal employment opportunities and providing accommodations for individuals with disabilities. For accommodations, contact [e-mail] or call 602-386-2488.