Lead Business Process Consultant, Life Sciences

BIP US; Massachusetts; Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Discretionary bonus

Matching 401k

PTO & parental leave

Remote/hybrid work environment

Job summary

Business Integration Partners (BIP) is seeking a Lead Business Process Consultant to drive transformation for Life Sciences and Consumer/Retail clients. You will blend process engineering with technology consulting, leveraging data, analytics, and AI to deliver measurable outcomes.

The role is client-facing, requiring partnership with executives and operations leaders to design practical, scalable solutions across complex environments. Remote/hybrid work options are available.

Qualifications

• 8+ years in management or digital transformation consulting within Life Sciences or related sectors.
• Experience leading process assessments, workshops, operating model design and transformation initiatives.
• Strong grounding in Lean, Six Sigma, BPM, Process Engineering, or Operational Excellence.
• Practical fluency with AI and intelligent automation; able to define credible use cases with clients.
• Comfort working with enterprise data, reading data models, and validating findings against SAP or similar sources.
• Experience with ERP/CRM/Supply Chain/Cloud technologies and translating problems into practical solutions.
• Excellent communication, facilitation, and stakeholder management with ROI focus.
• Bachelor’s degree in a relevant field.

Responsibilities

• Lead client discovery and workshops to understand strategy and transformation objectives.
• Analyze end-to-end processes across Supply Chain, R&D, Manufacturing, Quality, Procurement, Clinical and Commercial Ops.
• Design future-state operating models, roadmaps, and business cases with ROI analysis.
• Translate business requirements into technology-enabled solutions leveraging analytics, AI, and cloud.
• Facilitate executive sessions, process mapping, and solution design with cross-functional teams.
• Support implementation through design, testing, adoption, and business readiness.
• Identify expansion opportunities and contribute to pre-sales pursuits and proposals.
• Stay current on industry and regulatory developments in Life Sciences.

Skills

Communication

Facilitation

Stakeholder management

AI & automation

SQL querying

Process improvement

Management consulting

Education

Bachelor’s degree in engineering, Business, Information Systems, Life Sciences, or related discipline

Tools

SAP

ERP

CRM

Process Mining tools

Job description

Business Integration Partners (BIP) is Europe’s fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale, creating greater value for our customers, employees, shareholders, and society.

BIP specializes in high-impact consulting services across multiple industries with 8,500 employees worldwide. Our domains include Life Sciences, Consumer/Retail, Energy, and Financial Service businesses including Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.

About the Role

We are seeking a Lead Business Process Consultant to help leading Life Sciences and Consumer/Retail organizations solve complex business and operational challenges through business process transformation, digital strategy, enterprise technology, data, analytics, and AI-enabled solutions.

This highly client-facing consulting role combines business process engineering, technology consulting, operational excellence, and digital transformation. You will partner closely with executive business stakeholders, operations leaders, supply chain organizations, and technology teams to understand business challenges, identify process improvement opportunities, and design practical technology-enabled solutions that deliver measurable business outcomes.

The ideal candidate possesses strong consulting experience, excellent business process knowledge, and the ability to bridge business strategy, operations, and enterprise technology across complex Life Sciences and/or Consumer/Retail environments.

Key Responsibilities

• Lead client discovery and workshops to understand business strategy, operational challenges, and transformation objectives.
• Analyze end-to-end processes across Supply Chain, R&D, Manufacturing, Quality, Procurement, Clinical and Commercial Operations to identify bottlenecks, risks, and automation opportunities.
• Design future-state operating models, process improvements, and transformation roadmaps, supported by business cases and ROI analysis.
• Translate business requirements into technology-enabled solutions leveraging enterprise platforms, analytics, AI, automation, and cloud.
• Facilitate executive presentations, process mapping, and solution design sessions with client leadership and cross-functional teams.
• Support implementation through solution design, testing, adoption, and business readiness, partnering with Data & AI, Enterprise Architecture, Cloud, and Change Management teams.
• Identify and shape expansion opportunities, supporting pre-sales pursuits and proposal development.
• Complete required enablement training and stay current with industry, regulatory, and technology developments in Life Sciences.

Required Qualifications

• 8+ years in Management Consulting, Business Consulting, Process Engineering, Digital Transformation, or Technical Consulting, including engagements within Healthcare, Pharmaceutical, Biotechnology, Medical Device, or Life Sciences organizations.
• Track record leading process assessments, requirements workshops, operating model design, and transformation initiatives.
• Strong grounding in process improvement methodologies including Lean, Six Sigma, BPM, Process Engineering, or Operational Excellence.
• Practical fluency with AI and intelligent automation — able to identify where AI can improve a process and shape credible, context-aware use cases with clients.
• Comfort working directly with enterprise transactional data, including reading data models, interpreting queries (SQL or equivalent), and validating findings against source systems such as SAP.
• Experience with enterprise technologies (ERP, CRM, Supply Chain, Manufacturing, Data & Analytics, or Cloud) and the analytical ability to translate business problems into practical solutions.
• Excellent communication, facilitation, and stakeholder management skills, with experience developing executive presentations, business cases, and ROI analyses.
• Bachelor’s degree in engineering, Business, Information Systems, Supply Chain, Life Sciences, or related discipline.

Preferred Qualifications

• Experience with Process Mining or Process Intelligence platforms.
• Working knowledge of GxP, FDA regulations, validation and Life Sciences compliance requirements, and how they constrain process and solution design.
• Experience with Supply Chain, Clinical Operations, Manufacturing, Procurement, Finance, Quality, or Commercial Operations.
• Experience working for a management consulting or professional services organization.

Compensation

**Base salary range for this role is $130,000 - $165,000**

• Choice of medical, dental, vision insurance.
• Voluntary benefits.
• Short- and long-term disability.
• HSA and FSAs.
• Matching 401k.
• Discretionary performance bonus.
• Employee referral bonus.
• Employee assistance program.
• 11 public holidays.
• 20 days PTO.
• 7 Sick Days.
• PTO buy and sell program.
• Paid parental leave.
• Remote/hybrid work environment support.

For more information about BIP US, visit https://www.bip-group.com/en-us/.

It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.