Lead Business Data Analyst

DHL Supply Chain; Westerville (OH); On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a Lead Business Data Analyst to elevate the analytics function nationwide in the United States. You will recruit, mentor, and develop analysts while shaping data-driven strategies for customers and internal stakeholders.

You will standardize processes, design reporting solutions, build predictive models, and drive continuous improvement across sectors and sites with cross-functional collaboration.

Qualifications

• Undergraduate degree in business, logistics, mathematics, statistics, related field, or equivalent experience.
• 3+ years of analytics experience.
• Excellent database management and data-mining skills, including understanding of SQL.
• Experience with programming or coding (Python, Java, VB, etc.).

Responsibilities

• Improve the analytics department's quality and value.
• Recruit, train, and develop analysts under the program hierarchy.
• Coordinate analytics across sector and site resources to share best practices.
• Design, develop, and implement data gathering and reporting methods for Operations.
• Monitor existing tools to ensure actionable insights are driven.
• Collaborate with Business Analysts to implement effective models and relevant software access.
• Coordinate with Operations Systems to resolve technical issues promptly.
• Investigate and recommend new technologies and information systems.
• Follow continuous improvement to optimize analytics value across the team.
• Recruit, select and train Business Data Analysts and Sr. Business Data Analysts.
• Perform mid-year and end-of-year performance reviews.
• Support quarterly succession planning with path to future roles.
• Communicate complex findings to influence action.
• Coordinate with ILD on customer solution modeling.
• Develop predictive models to drive decision making.

Skills

Analytical skills

Data mining

Python

Java

VB

SQL

Education

Undergraduate degree in business, logistics, mathematics, statistics, related field, or equivalent experience

Tools

SQL

Python

Java

VB

Job description

The Lead Business Data Analyst role has a national salary range of $85,000- $150,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas and analytics to life on behalf of your team and your customers? Do you enjoy effectively translating requirements into an efficient process and/or system solution? If so, DHL Supply Chain has the opportunity for you.

Job Description

Improve the quality and value of the analytics department. Responsible for recruiting, training, and development of analysts under the program hierarchy. Coordination of analytics community across sector and site resources to encourage sharing of best practices to further the development and growth of the business.

Standardization

• Ensure that the best analytical process and procedures are adhered to across the team
• Supports account start-up analysis and/or report implementation as needed
• Designs, develops, and implements data gathering and reporting methods and procedures for Operations
• Ongoing control and monitor of existing tools to ensure actionable insight is being driven from their use

Optimization

• Works with Business Analysts and Sr Business Analysts to implement the most effective models, databases, and relevant software access
• Coordinates with Operations Systems group to ensure technical issues and problems are being identified, addressed, and resolved in a timely manner
• May investigate and recommend new technologies and information systems
• Follows continuous improvement principles to optimize the effectiveness and value of analytics used across team

Development

• Responsible for recruiting, selection and training of Business Data Analyst and Sr. Business Data analyst
• Performs mid-year and end of year performance reviews for all direct reports
• Supports quarterly succession planning with focus on current performance, potential, and building road map to future roles with Business Analytics Manager and Business Data Analytics Program Manager

Subject Matter Expertise

• Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action
• May coordinate with ILD group on issues related to modeling customer solutions, including providing data and relevant insight for customer pursuits
• Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem
• Develops predictive models to help drive decision making

Required Education And Experience

• Undergraduate degree in business, logistics, mathematics, statistics, related field, or equivalent experience, required
• 3+ years of analytics experience, required
• Excellent database management and data-mining skills, including understanding of SQL, required
• Experience with programming or coding (Python, Java, VB, etc.), required

DHL is an equal opportunity employer.