Lead Business Analyst – Global Office Moves and Design

FM Global; Johnston (RI); Remote; USD 103,000 - 149,000; Full time

Job summary

A leading property insurer, FM Global, seeks a Lead Business Analyst to join its Global Enablement Services. In this role, you'll manage project deliverables, collaborate across teams, and drive technology implementation in new office designs, ensuring operational efficiency. The position offers opportunities for career growth and impactful contributions.

Benefits

Career development opportunities

Flexible work arrangements

Incentive plan

Generous health benefits

401(k) and pension plan

Qualifications

• At least 6 years of general business analysis experience.
• Minimum 4 years' experience in technical project management.
• Ability to read and interpret blueprints.

Responsibilities

• Manage technical timelines, budgets, and deliverables.
• Drive execution aligned to modern workplace standards.
• Conduct extensive research and analysis for strategic projects.

Skills

Networking (LAN, Wi-Fi, cabling standards)

AV systems

IT operations

Microsoft Teams

Vendor management

Cross-functional teamwork

Project management

Analytical skills

Communication skills

Education

4-year college degree/bachelor's

Tools

MS Project

Smartsheet

Confluence

Job description

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Location Requirement: Candidates must reside within 50 miles of our corporate headquarters located in Johnston, RI.

Work Flexibility: This is a primarily remote role during standard business hours, with flexibility required to support global teams.

On-Site Presence: Travel to our offices will be needed based on business needs.

Are you ready to make a real impact and grow your career in a role that blends technology, innovation, and cross-functional collaboration? We’re looking for a driven professional to join our small but mighty team focused on enabling cutting-edge technical capabilities across our office spaces.

Why You’ll Love This Role:

• High Visibility: Work across departments including real estate, facilities, and Hobbs Brook, gaining exposure to the full organization.

• Career Growth: Learn directly from a 20+ years tenured employee and position yourself for future global opportunities.

• Build from the Ground Up: Play a key role in designing and implementing technology in new buildings as part of our expansion.

• Strategic Impact: Help shape how technology supports business operations and drives efficiency.

At FM, we are seeking a Lead Business Analyst to join our Global Enablement Services organization, responsible for Global Office Moves and Designs.

Your main responsibilities will include managing technical timelines, budgets, and deliverables. Ensuring spaces are operationalized with the right infrastructure, IT setups, and hybrid work technologies. Driving execution aligned to our modern workplace standards. This role requires leadership and collaboration as you will work closely with Real Estate, Construction, Infrastructure, Security, and Facilities to ensure coordinated and timely delivery across all touchpoints.

In addition to your responsibilities, you will also participate in strategic projects. You will conduct extensive research and analysis to evaluate the practicality and potential effects of these initiatives. Working closely with team members, you will establish project goals, scope, and benchmarks for success, ensuring they align with the organization's objectives. Including but not limited to documentation of standards and developing playbooks.

About the Team: You’ll join a close-knit team with growing demand and increasing influence across the organization. This is a collaborative, fast-paced environment where your ideas and contributions will be valued from day one.

At least 6 years of general business analysis experience, with a minimum of at least 4 years' experience in technical project management, ideally in office builds, relocations, or workplace transformations.

Must have experience reading and interpreting blueprints/technical drawings

Additionally, you should possess the following...

Technical Knowledge and Skills

• Strong knowledge of networking (LAN, Wi-Fi, cabling standards/low voltage) and AV systems.

• Solid grounding in IT operations, digital signage, and collaboration tools such as Microsoft Teams.

• Experience in managing cross-functional and global teams, vendor contracts, and delivering multiple concurrent initiatives.

• Familiarity with IT security principles related to both physical and digital environments.

• Proficiency with project management tools (e.g., MS Project, Smartsheet, Confluence).

• Experience gathering requirements, functional design, and working with business processes.

• Demonstrated capability in effectively managing multiple projects of considerable scope and complexity concurrently, collaborating with project teams comprising 5+ individuals.

Soft Skills

• Motivated to stay abreast of industry techniques and tools in business analysis.

• Demonstrable experience presenting information to and soliciting feedback from small and medium-sized groups.

• Effective interpersonal abilities and clear communication skills.

• Analytical and problem-solving skills. Able to gather appropriate data needed to diagnose the cause of a problem or to develop a solution.

• Ability to translate technical concepts as appropriate to the level of the audience.

• Ability to work self-directed and as part of a team on projects of varying size; work well on multi-functional project teams and shows commitment to tasks, project, and to the team.

• Demonstrated skill in providing guidance and influencing decision-making.

• Proven ability to negotiate with business and other IS groups to foster mutually beneficial outcomes.

Education

4-year college degree/bachelor's or equivalent work experience

The hiring range for this position is $103,040 to $148,100. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more!

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

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