Lead Business Analyst - Digital Technology Services

Hackensack Meridian Health; Edison (NJ); On-site; USD 143,000 - 166,000; Full time

Job summary

A leading healthcare organization is seeking a Digital Technology Services (DTS) Lead Business Analyst to bridge the gap between business objectives and technology solutions. This role involves collaborative product strategy development, driving user stories, and utilizing analytical tools to improve processes. The analyst will work closely with product owners to ensure alignment with the overall product vision and facilitate agile ceremonies, impacting the organization’s goal of transforming healthcare.

Benefits

Comprehensive benefits package

Health, dental, and vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Qualifications

• Minimum 4-7 years of strong experience in a business analyst role.
• Knowledge of healthcare provider ecosystem and Agile work process.
• Proficient in creating and managing KPIs.

Responsibilities

• Collaborate with Product Owner on end-to-end product strategy.
• Elicit requirements and support team goals.
• Manage customer relationships and expectations effectively.

Skills

Analytical tools

Communication

Critical thinking

Data analytics

Education

Bachelor's degree in a related field

Tools

Tableau

Python

Microsoft Office

Google Suite

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Digital Technology Services (DTS) Lead Business Analyst (LBA) is the link between the business objectives and core technological capabilities the team is building across the Hackensack Meridian Health (HMH) network. An agile team requires constant adaptation and innovation to turn customer needs into outputs. Goal is to drive organized and effective requirements to build the product. Responsible for utilizing creative and practical thinking to translate requirements into direct improvements. Is then responsible for ensuring the team knows and understands what they are expected to build through a backlog and user stories and how it connects to overall objectives. Is the team's source for business logic, requirements, analysis, testing features once ready etc.

Responsibilities

A day in the life of a Digital Technology Services (DTS) Lead Business Analyst (LBA) at Hackensack Meridian Health includes:

• Collaborate with a Product Owner to shape the end-to-end product strategy and determine business value.
• Elicit requirements to accomplish team goals.
• Support the product owners in collaborating with other teams and leadership to ensure team strategy aligns with overall product vision.
• Serve as the day to day contact for the team on clarification of requirements and drive user stories.
• Exercise strong decision making mandate across the team as a proxy to the Product or Senior Product Owner.
• Stay in sync with the product owners on priorities and day to day decision making.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
• Define, implement and track performance metrics once a solution enters production.
• Prep and support the team on product demos.
• Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.
• Reconcile information received from multiple sources, articulate and isolate in-scope and out of scope elements.
• Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts.
• Serve as team lead; Recommend and provide insight into the best techniques in delivery.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor's degree in a related field.
• Minimum of 4-7 years of strong experience in a business analyst role.
• Knowledge of analytical tools (e.g., Tableau, Python).
• Agile ceremony facilitation familiarity.
• Key performance indicator (KPI) creation and management.
• Knowledge of healthcare provider ecosystem.
• Translation of business requirements to technical.
• Experience with data analytics.
• Excellent written and verbal communication skills.
• Ability to think critically, intellectually curious, prioritize, and a desire to learn.
• Relationship building and ability to work with technical and non-technical stakeholders.
• Knowledge of the Agile work process.
• Ability to see the big-picture and has detail-oriented thinking.
• Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Background that is comprised of both healthcare provider knowledge as well as expert understanding of high-quality analytics product delivery.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Starting Minimum RateStarting at $143,624.00 Annually Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.