Lead Business Analyst, Construction Materials, Plants

Clyde Companies; Orem (UT); On-site; USD 85,000 - 120,000; Full time

Job summary

GWC Capital in Utah is seeking a Lead EBS Business Analyst to manage the implementation, maintenance, and operation of technology within Concrete Plants and QC. You will lead process analysis, project management, and system installation with cross-functional teams.

The role emphasizes training power users, monitoring system performance, and ensuring security and cost efficiency, while collaborating with IT and leadership to align system value with business goals.

Qualifications

• Strong initiative and the ability to lead from conception to delivery.
• Excellent listening and communication skills.
• Ability to build consensus in high-stakes discussions.
• Proactive risk detection and mitigation.
• Organized with exceptional attention to detail.
• Ability to delegate effectively.

Responsibilities

• Analyze and improve business processes with owners.
• Act as project manager for system-related projects.
• Develop system implementation plans with leadership and owners.
• Identify power users and provide training.
• Monitor system utilization and performance metrics.
• Ensure system security and incident response planning.
• Manage costs to maximize value.
• Support vendor relationships for assigned systems.
• Other duties as assigned.

Skills

Self-starting

Listening

Communicating

Consensus

Risk detection

Respect

Organization

Delegation

Education

High School Diploma or GED

2 - 4 years of related industry experience

Job description

Overview

The Lead EBS (Enterprise Business Solutions) Business Analyst manages the implementation, maintenance, and operation of technology within Concrete Plants and QC.

Job Responsibilities

• Process Analysis and Improvement: Identifies, manages, and monitors business processes and then works with related business process owners to improve them.
• Project Management: When designated, acts in the role of a project manager for projects related to the selection, implementation, improvement, and maintenance of systems in support of a business process or set of business processes.
• Implementation Management: Develops a system implementation plan including working with leadership and business owners to determine the timing, pace, method of the change.
• System Expertise Development: Identifies and develops a set of Power Users who are, or become, experts in administering and using the system to conduct business. Ensures appropriate training is held to maintain this expertise.
• System Utilization: Drives, monitors and reports on the effective use of the system to conduct business in the context of an established set of utilization/performance metrics.
• System Security: Ensures the system is properly secured in terms of system breach/compromise prevention, monitoring, and incident response planning.
• System Cost Management: Works to hold support costs to a minimum while providing maximum value.
• Customer Satisfaction: Monitors, reports on, and manages customer satisfaction in using the system to address business needs.
• User Training: In the context of the initial implementation and ongoing utilization, ensures appropriate power user and user training is planned and provided to maximize system value in the context of business process.
• System Value Proposition: Monitors and reports on system value in support of related business processes. Provides feedback if continued ownership/use is justified.
• Systems Installation:
• Works as a member of the project team in the installation of selected technical systems and solutions.
• Works with EBS, IT infrastructure, and IT platform services teams to integrate assigned systems as needed.
• Documents as-built systems architecture and related standard operating procedures prior to production.
• Works with IT support personnel to ensure they have the training and tools to support assigned systems prior to production.
• Systems Management:
• Conducts regular systems health reviews to identify possible issues before they occur.
• Monitors systems performance for potential problems and proactively addresses them to prevent outages.
• Keeps system components current and running efficiently and effectively.
• Keeps system technical documentation and support knowledge base articles current.
• Systems Support:
• Supports the vendor relationship for an assigned set of systems.
• Other duties or projects, administrative or otherwise, as assigned.

Knowledge, Skills, and Abilities

• Self-starting and Finishing. Takes initiative at a high level, crafts direction, validates it carefully, sells it, and then executes it to the end - without any prodding or pushing.
• Listening. Carefully listens to, and is genuinely interested in, the opinions of others. Expects and encourages diversity of thought. Listens more than talks. Asks questions more than gives answers.
• Communicating. Communicates clearly and concisely - in both verbal and written form. Knows how to say enough, but no more, relative to the audience, subject matter, and circumstances.
• Consensus Building. Knows how to lead high-stakes discussions to build consensus around optimal solutions. Knows how to detect and resolve conflicts. Expects and encourages lively, professional debate.
• Risk Detection. Detects risks to systems, objectives, projects, and initiatives early and then proactively leads efforts to directly address and mitigate those risks. Knows how to use escalation appropriately when needed.
• Respect. Commands the respect of others by influence, character, trustworthiness, and reliability. These qualities are evident in their behavior and their "leadership presence."
• Organization. Has a deep appreciation and passion for organization. Leads efforts to break broad initiatives into objectives, milestones, tasks, etc. Knows how to use tools effectively to document and then communicate the "what", "when", "how" and "by whom" elements of the work. Has exceptional attention to detail.
• Delegation. Knows how to distribute the work cleanly and clearly to the right people, help and support them as they work, and provide them with mechanisms of positive encouragement, communication, and accountability.

Education and Certificates

• High School Diploma or GED
• 2 - 4 years of related industry experience.

Physical Requirements

• Ability to visit locations and move safely through operational areas as needed.
• Availability to travel as needed.
• Repetitive motion associated with operating a computer and other office equipment.