Lead Business Analyst

Talentify; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Talentify is seeking a Lead Business Analyst to drive requirements, analytics, and AI enablement across our conversational AI initiatives. You will partner with product, engineering, data science, and leadership to translate business needs into actionable plans and measurable outcomes.

Candidates should bring 8+ years of BA experience, strong data reporting skills, and the ability to bridge business and tech teams.

Qualifications

• 8+ years of Business Analysis experience.
• Strong experience gathering and documenting business requirements.
• Experience bridging business and technical teams.
• Strong data analysis and reporting experience.
• Experience working with technical product managers and technical stakeholders.
• Advanced Microsoft Excel and reporting skills.
• Experience creating presentations and executive-facing materials.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Business Analysis & Requirements Gathering
• Data Analytics & Reporting
• AI Enablement Support
• Stakeholder Coordination & Project Support

Skills

Business Analysis

Requirements Gathering

Data Analytics

SQL

Tableau

Excel Advanced

Stakeholder Management

Executive Communication

Project Coordination

Tools

Snowflake

SQL

Tableau

Adobe Analytics

Microsoft Excel (Advanced)

Jira / Jira Work Management

Clarity

Job description

Lead Business Analyst - Conversational AI Enablement

Key Responsibilities

• Business Analysis & Requirements Gathering
• Data Analytics & Reporting
• AI Enablement Support
• Stakeholder Coordination & Project Support

Required Qualifications

• 8+ years of Business Analysis experience.
• Strong experience gathering and documenting business requirements.
• Experience bridging business and technical teams.
• Strong data analysis and reporting experience.
• Experience working with technical product managers and technical stakeholders.
• Advanced Microsoft Excel and reporting skills.
• Experience creating presentations and executive-facing materials.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.

Required Technical Skills

• Snowflake
• SQL
• Tableau
• Adobe Analytics
• Microsoft Excel (Advanced)
• Jira / Jira Work Management
• Clarity

AI Knowledge Requirements

Candidates are not expected to build AI models, but must possess sufficient knowledge to:

• Understand conversational AI concepts.
• Assess AI use cases and business opportunities.
• Support AI-focused initiatives and programs.
• Demonstrate familiarity with platforms such as AWS AI Services, OpenAI, and Anthropic.

Preferred Qualifications

• Experience supporting AI or technology-focused teams.
• Understanding of Conversational AI, NLU, LLMs, Generative AI, and Agentic AI concepts.
• Experience with idea management platforms.
• Experience with CRM systems.
• Business intelligence reporting experience.
• Formal project management experience.
• Insurance and/or Claims industry experience.