Lead Business Analyst

TechDigital Group; Charlotte (NC); On-site; USD 100,000 - 140,000; Full time

Job summary

A financial services company is seeking a Lead Business Systems Consultant in Charlotte, NC. This position focuses on driving innovative solutions for platform stability and involves liaising with partners and technology teams. Candidates should have extensive experience in IT, risk and compliance, along with proficiency in tools like JIRA, Python, and cloud platforms. Strong leadership and communication skills are essential for this high-impact role.

Qualifications

• 12+ years of professional experience in IT and the financial industry.
• Expertise in using JIRA and managing workflows effectively.
• Hands-on developer with experience in Python and technology risk remediation.

Responsibilities

• Liaising with line of business partners and technology teams to document and resolve issues.
• Leading technology initiatives for complex business problems.
• Collaborating with business and technology teams to evaluate and resolve operational challenges.

Skills

Data Analytics

Stakeholder Management

Communication Skills

Python Programming

Cloud Platforms

JIRA Utilization

Technical Leadership

Tools

JIRA

Power BI

Tableau

ServiceNow

SharePoint

Job description

12+ years of professional experience in IT and the financial industry.

5+ years of experience in Risk and Compliance within the financial domain.

As a Lead Business Systems Consultant on the Platform Stability, Safety, and Soundness (PS3) Platform Team, the focus will be to drive, execute, and support practices and innovative solutions that deliver sustainable, stable, and mature operations across the Platform organization. Responsibilities include:

• Liaising with line of business partners, technology teams, and application vendors to document and troubleshoot issues.
• Leading or participating in providing technology initiatives for simple to moderately complex business problems within technology business systems.
• Contributing to the development of systems and procedures that are cost-effective and meet relevant business requirements.
• Evaluating moderately complex business, operational, or technical challenges that require in-depth evaluation, planning, and direction to resolve complex business problems.
• Collaborating and consulting with business and technology teams to evaluate and resolve issues.

Required Qualifications:

• 12+ years of professional experience in IT and the financial industry.
• 5+ years of experience working in Risk and Compliance within the financial domain.
• Expertise in using JIRA, Kanban, and exploiting JIRA's features to manage large workloads efficiently.
• Hands-on developer experienced with Python programming, technology risk remediation, and team liaison roles working with developers/engineers to remediate vulnerabilities in cloud environments and servers.
• Well-versed with Cloud platforms such as TAS, OCP, Google Cloud, Azure, and experience supporting or developing applications on containers, Artifactory, GitHub.
• 5+ years of Data Analytics and Business Intelligence experience.
• Experience working with ServiceNow suite of products such as Business Applications Management and Incident Management.
• Ability to perform data analytics with high attention to detail, troubleshoot data issues, and deliver accurate results.
• Excellent verbal and written communication skills, stakeholder management, and interpersonal skills.
• Experience with collaboration tools and document management tools like SharePoint.
• 3+ years of experience working in a managed services model, demonstrated through work, military, or education.
• Self-starter, proactive, able to work with minimal instructions in a fast-paced environment.
• Ability to lead, coach, and mentor larger teams across geographies.

Desired Qualifications:

• Scripting and automation experience.
• JIRA Automation.
• Experience with data reporting and dashboarding tools such as Power BI and Tableau.
• Experience supporting an enterprise-level environment.
• Ability to interact with all organizational levels, including management.
• Strong team or technical leadership experience.