Lead Budtender

Quality Roots; Michigan; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

25% Employee Discount

Full Health Benefits

Job summary

Quality Roots in Michigan is seeking a Lead Budtender to lead a team of budtenders, deliver exceptional customer experiences, and drive strong sales results in a fast-paced cannabis retail environment.

You will guide clients to the right products through education and tailored recommendations, oversee daily operations, and collaborate on training and performance development while upholding compliance and cash handling protocols.

Qualifications

• 3+ years of retail experience, 1+ year in leadership or sales role preferred.
• Proven ability to upsell and hit sales goals.
• Cannabis knowledge or eagerness to learn.

Responsibilities

• Lead and motivate a team of budtenders while delivering top-tier service.
• Drive sales through product education and upselling.
• Guide customers to the right products by understanding their needs and recommending tailored solutions.
• Oversee daily operations-sales tracking, inventory audits, compliance, and cash handling.
• Assist with training and performance development of current and new budtenders

Skills

Retail sales

Leadership

Customer service

Upselling

Tools

Flowhub

METRC

Dutchie

Job description

Join Michigan's most trusted name in cannabis retail!

At Quality Roots, we're more than just a dispensary - we're a family-owned, community-first company driven by passion, purpose, and people. We've spent years building trust through responsible business practices, top-tier service, and a deep love for the communities we serve.

We're on the hunt for a Lead Budtender who's passionate about cannabis, skilled in sales, and ready to lead a team toward unforgettable customer experiences-and strong results.

What You'll Do:

• Lead and motivate a team of budtenders while delivering top-tier service.
• Drive sales through product education, strategic upselling, and promotional engagement.
• Guide customers to the right products by understanding their needs and recommending tailored solutions.
• Oversee daily operations-sales tracking, inventory audits, compliance, and cash handling.
• Assist with training and performance development of current and new budtenders

What You Bring:

• 3+ years retail experience; 1+ year in a leadership or sales role preferred.
• Proven ability to upsell and hit sales goals in a fast-paced environment.
• Cannabis knowledge or eagerness to learn and grow into an expert.
• Familiarity with POS and seed-to-sale software (Flowhub, METRC, Dutchie) a plus.
• 21+ and ability to pass a background check.

Perks & Benefits

• 25% Employee Discount
• Full Health Benefits (Medical, Dental, Vision) after 90 days
• Fun, inclusive, and growth-minded company culture

Shifts & Schedule

• Full-time (40–45 hours/week)
• Day, evening, and weekend availability required
• 8–10 hour shifts

Why Join Us?

At Quality Roots, you're not just clocking in-you're building a career in cannabis. We offer a supportive team culture, real growth opportunities, and the chance to make an impact in a booming industry.