Lead Bookseller & Merchandising Coach

Barnes & Noble Booksellers, Inc.; Ontario (CA); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity Leave

Parental Leave

Health Benefits

Transit Benefit

401(k) Matching

Job summary

Barnes & Noble Booksellers, Inc. is seeking a Lead Bookseller to guide the bookselling team, oversee merchandise displays, and ensure a welcoming shopping environment for customers. The role emphasizes leadership, coaching, and hands-on involvement on the sales floor.

You will develop store knowledge, support colleagues, and drive key sales initiatives while maintaining a high standard of customer service and store presentation.

Qualifications

• Experience leading a bookstore team and guiding sales staff.
• Strong merchandising and visual presentation skills.
• Ability to coach staff and model best practices on the sales floor.
• Focus on customer service and building a welcoming store environment.
• Knowledge of loss-prevention procedures and safe store practices.

Responsibilities

• Lead and coach the bookselling team to maintain compelling merchandise presentations.
• Oversee daily operations on the sales floor and during peak periods.
• Engage customers with informed book recommendations and personalized service.
• Monitor checkout efficiency and guide register interactions with customers.
• Coordinate with cafe staff during busy periods to maintain smooth operations.
• Protect store assets and support loss-prevention efforts.

Skills

Leadership

Scheduling

Customer Service

Merchandising

Loss Prevention

Store Operations

Coaching

Book Knowledge

Job description

Barnes & Noble Booksellers, Inc. is seeking a Lead Bookseller to guide the bookselling team, oversee merchandise displays, and ensure a welcoming shopping environment for customers. The role emphasizes leadership, coaching, and hands-on involvement on the sales floor.

You will develop store knowledge, support colleagues, and drive key sales initiatives while maintaining a high standard of customer service and store presentation.