Lead Bookseller: Inspire Team, Elevate Displays & Service

Barnes & Noble, Inc.; Ontario (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Employee Discount

EAP (Employee Assistance Program)

Sick Pay

Paid Time Off (PTO)

401(k) with Company Match

Comprehensive Health Benefits

Job summary

Barnes & Noble in Ontario Mills, CA is seeking a Lead Bookseller to guide the bookselling team, ensure compelling merchandise presentations, and oversee the smooth operation of the sales floor. You will be a trusted, hands-on leader dedicated to supporting staff and delivering excellent customer service.

You will train and coach associates, manage deliveries, and collaborate with store operations while maintaining a welcoming atmosphere for customers and colleagues.

Qualifications

• Excellent leadership and team-building abilities.
• Strong merchandising and customer-service mindset.
• Ability to coach and develop booksellers.

Responsibilities

• Model best practices with BookMaster and store tools.
• Coach displays and visual merchandising to create engaging presentations.
• Maintain leadership presence at the registers and improve checkout speed and accuracy.
• Coach team in receiving deliveries and shelving to ensure efficient stock management.
• Support cross-functional cafe team during busy periods while maintaining standards.
• Follow loss-prevention procedures and maintain a safe store environment.

Job description

Barnes & Noble in Ontario Mills, CA is seeking a Lead Bookseller to guide the bookselling team, ensure compelling merchandise presentations, and oversee the smooth operation of the sales floor. You will be a trusted, hands-on leader dedicated to supporting staff and delivering excellent customer service.

You will train and coach associates, manage deliveries, and collaborate with store operations while maintaining a welcoming atmosphere for customers and colleagues.