Lead Bookseller: Inspire Team & Curate Engaging Displays

Barnes & Noble, Inc.; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Barnes & Noble, Inc. in Frisco, TX is seeking a Lead Bookseller to guide the bookselling team, maintain compelling merchandise displays, and oversee the salesfloor's efficient operation. You will lead by example, support colleagues, and ensure customers receive prompt, friendly service.

As you gain experience, you will deepen product knowledge, coach others, drive key sales objectives, and maintain a welcoming bookstore environment across shifts, including weekends and holidays.

Qualifications

• Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Are positive and proactive in your approach to work; you lead by example with purpose and energy, working hard and reliably while inspiring others to do the same.
• Are supportive and considerate of colleagues; consistently going out of your way to help others in the team and setting a positive example.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills, acquire new knowledge and apply it appropriately in the store while guiding and supporting others.
• Are curious, want to continuously learn, and demonstrate ambition and initiative to develop a bookselling career.
• Act as a resource for booksellers and baristas, addressing and resolving concerns and raising these issues to leadership.
• Prioritize resources and bookseller support appropriately to keep the shift on track.
• Above all, show that you enjoy being a bookseller!

Responsibilities

• Using mastered skills in BookMaster and all other tools and processes to model best practices for the store team and coach others in their effective use.
• Utilizing strong merchandising skills to coach the store team in creating and maintaining appropriate and various book presentations, actively monitoring, guiding and adjusting displays while ensuring cleanliness and presentation standards are met.
• Guiding booksellers in applying effective visual merchandising skills, while creating and maintaining Specialty presentations, setting fixtures (Horses/Donkeys, walls, gondolas, etc.), and reliably replenishing products as required.
• Maintaining visible leadership presence at the registers, and actively coaching booksellers in Membership conversations as well as improving register speed and accuracy.
• Guiding and supporting booksellers in receiving and unpacking of deliveries, anticipating issues, and adjusting approach to ensure that efficient and accurate shelving follows.
• Demonstrating expert knowledge of store layout and inventory, quickly locating books and other products with ease and accuracy, while coaching others to do the same.
• Coordinating and modeling cross‑functional support of the café team during busy periods, ensuring booksellers assist effectively while maintaining café standards.
• Actively coaching the store team to follow loss prevention procedures, and maintain a safe, secure bookstore by the ability to spot theft and effectively de‑escalate challenging situations and problematic behaviors.

Skills

Punctual attendance

Shift scheduling

Positive leadership

Team support

Customer friendliness

Willingness to learn

Curiosity and initiative

Resource prioritization

Enjoy being a bookseller

Question resolution with leadership

Job description

Barnes & Noble, Inc. in Frisco, TX is seeking a Lead Bookseller to guide the bookselling team, maintain compelling merchandise displays, and oversee the salesfloor's efficient operation. You will lead by example, support colleagues, and ensure customers receive prompt, friendly service.

As you gain experience, you will deepen product knowledge, coach others, drive key sales objectives, and maintain a welcoming bookstore environment across shifts, including weekends and holidays.