Lead Bike & Ski Shop Mechanic

REI; Sunnyvale (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Sr. Bike and Ski Shop Mechanic in Sunnyvale to assemble equipment, service bikes and skis, and deliver outstanding customer support daily. You will play a key role in the shop and on the floor, applying industry standards and REI practices to ensure accuracy and safety.

The role emphasizes teamwork, training others, and mentoring newer staff while staying ahead of gear trends. Expect a dynamic retail environment with opportunities to grow within the co-op.

Qualifications

• 1-2 years previous bike and/or ski shop experience (or equivalent/transferable skills).
• Open availability to work a flexible schedule.
• Sets practical goals and established priorities to achieve business goals.

Responsibilities

• Engage in REI Sales and Service Training to prompt REI goods and services.
• Maintain equipment, and ensure a clean, secure, and safe work environment.
• Produce quality work that meets and exceeds industry standards.
• Train teammates to conduct shop service functions.
• Mentor inexperienced staff.
• Research and report significant quality and safety issues.

Skills

Bike shop experience

Customer service

Mentoring teammates

Tools

REI equipment tools

Job description

REI Co-op is seeking a Sr. Bike and Ski Shop Mechanic in Sunnyvale to assemble equipment, service bikes and skis, and deliver outstanding customer support daily. You will play a key role in the shop and on the floor, applying industry standards and REI practices to ensure accuracy and safety.

The role emphasizes teamwork, training others, and mentoring newer staff while staying ahead of gear trends. Expect a dynamic retail environment with opportunities to grow within the co-op.