Bike & Snow Shop Technician

Recreational Equipment, Inc.; Sunnyvale (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Bike and Ski Shop Mechanic in Sunnyvale to assemble equipment and deliver exceptional customer service on the shop floor. You will service bikes and snow sports gear to industry standards, while maintaining a safe and organized workspace and supporting rental operations as needed.

The role emphasizes technical assembly, knowledge of REI products, and the ability to adapt to a flexible schedule to meet store needs.

Qualifications

• Bike and snow sports equipment assembly experience (preferred).
• Demonstrates technical skills and proficiency.
• Completes required training/certifications.
• Sets practical goals and establishes priorities to achieve business goals.
• Ability to transfer 40 pounds.

Responsibilities

• Assess customer needs and aid in transactions.
• Engage in REI's Sales and Service Training and promote REI goods and services.
• Maintain equipment, and ensure a clean, secure, and safe work environment.
• Produce quality work that meets and exceeds industry standards.
• Report quality and safety issues to theshop managers.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Bike assembly

Technical skills

Customer service

Certifications

Job description

REI Co-op is seeking a Bike and Ski Shop Mechanic in Sunnyvale to assemble equipment and deliver exceptional customer service on the shop floor. You will service bikes and snow sports gear to industry standards, while maintaining a safe and organized workspace and supporting rental operations as needed.

The role emphasizes technical assembly, knowledge of REI products, and the ability to adapt to a flexible schedule to meet store needs.