Lead Bicycle Technician — Fast, Precise Repairs

trekbikes; Cambridge (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Flexible culture

Competitive health care

Dental & Vision insurance

FSA

Life insurance

Job summary

Trek Store Cambridge is seeking a Lead Production Technician to keep bikes running flawlessly and mentor a team of technicians. You will focus on complex repairs and ensure accuracy and quality while supporting customer satisfaction at Trek Store Cambridge.

This role requires elevated technical skills, leadership ability, and problem-solving, with a flexible schedule and potential for higher pay based on efficiency.

Qualifications

• What you'll bring to the team: self-motivation and team-focused mentality, willingness to pitch in on any task
• Excellent hospitality and listening skills, with a drive to help during busy days
• Top-notch communication skills
• Attention to detail and love for tinkering until you figure it out
• Eagerness to learn bicycle servicing methods and new technologies

Responsibilities

• Lead Technician role focuses on repairing bikes quickly and accurately while maintaining quality
• You will handle more than 50% of total repairs for the team and manage complex repairs
• Develop relationships with customers and teammates to ensure great riding experiences

Job description

Trek Store Cambridge is seeking a Lead Production Technician to keep bikes running flawlessly and mentor a team of technicians. You will focus on complex repairs and ensure accuracy and quality while supporting customer satisfaction at Trek Store Cambridge.

This role requires elevated technical skills, leadership ability, and problem-solving, with a flexible schedule and potential for higher pay based on efficiency.