Lead Behavioral Health Techinician

Burrell Behavioral Health; Independence (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Top-notch training

Career mobility

Employee discounts

Job summary

Burrell Behavioral Health in Independence, MO seeks a Lead Behavioral Health Technician to guide a team in a fast-paced crisis center. You’ll supervise clients, model professional care, and provide real-time coaching to staff while ensuring safe, therapeutic environments.

The role blends hands-on client care with leadership duties, focusing on trauma-informed practices, education groups, and secure documentation in EMR systems to support recovery and stability.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field, or a high school diploma with two years of relevant employment.
• Experience in human services or behavioral health preferred.
• Valid driver’s license with clean record and active auto insurance.
• Ability to obtain Level 1 Med Aid (LIMA) credential and insulin certification within 90 days for residential facilities.
• Strong communication and leadership skills; multitask and supervise staff.

Responsibilities

• Lead and support Behavioral Health Technicians on shift with guidance and real-time coaching.
• Supervise daily client activities, maintaining a safe, therapeutic community.
• Model professional conduct, boundaries, and trauma-informed care.
• De-escalate crises using approved techniques with leadership direction.
• Facilitate education, skill-building, and recreational groups as scheduled.
• Assist with training, onboarding, and supervision of staff.
• Ensure timely, accurate documentation in EMR in compliance with state CARF standards.
• Assist with staff scheduling, shift coverage, and staff meetings.
• Complete performance reviews for direct reports within designated timeframes.

Skills

Leadership

Crisis intervention

Trauma-informed care

Communication

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field

High School Diploma or GED with 2 years of relevant employment

Tools

Electronic Medical Records (EMR)

Job description

Job Description:Job Title: Lead Behavioral Health TechnicianLocation: Independence, MODepartment: Rapid Access Unit – Behavioral Crisis CenterEmployment Type: Full-timeJob Summary:The Lead Behavioral Health Technician plays a vital role in creating a safe, supportive, and recovery‑focused environment for individuals experiencing behavioral health crises. This is an opportunity to step into a leadership role where your compassion, clinical awareness, and ability to guide others truly make a difference. You’ll join a collaborative, mission‑driven team dedicated to helping individuals stabilize, heal, and move forward—while also supporting and mentoring fellow Behavioral Health Technicians.In this role, you will assist the Clinical Team with treatment procedures, supervise and support clients/patients, and provide leadership and direction to Behavioral Health Technicians working the same shift. You will model appropriate behavior, orient clients to program expectations, and help onboard and guide staff in daily operations. This position blends hands‑on client care with leadership responsibilities in a fast‑paced behavioral health, mental health, and substance use treatment setting.This position offers…Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costMileage Reimbursement – Company paid for work functions requiring travelEmployee Discounts – Hotels, Theme Parks & Attractions, College TuitionWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforceAdditional Perks & Benefits - Scroll down to bottom of this post to learn moreKey Responsibilities:Lead and support Behavioral Health Technicians on shift, providing guidance, direction, and real‑time coachingSupervise daily activities of clients/patients while fostering a safe, therapeutic, and structured communityModel professional conduct, appropriate boundaries, and trauma‑informed care practicesDe‑escalate crisis situations using approved behavioral management techniques with direction from Program LeadershipFacilitate education, skill‑building, and recreational groups as scheduled Assist with training, onboarding, and supervision of Behavioral Health TechniciansPrepare or assist in preparation of group education materials and curricula developmentEnsure accurate, timely documentation in compliance with state regulatory and CARF standards Adhere to medication administration policies and support team compliance Assist with staff scheduling, shift coverage, and facilitate staff meetings as neededComplete performance reviews for direct reports within designated timeframesPerform all core duties of a Behavioral Health Technician as requiredEducation, Experience, and/or Credential Qualifications:Bachelor’s degree from an accredited college or university in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related field ORHigh School Diploma or GED with a minimum of two (2) years of responsible employment historyExperience in human services, behavioral health, mental health, or substance use treatment preferredExceptions to qualifications may be approved by an Executive Team member For Residential Care Facilities: Ability to obtain Level 1 Med Aid (LIMA) credential and Insulin Certification within the first 90 daysAdditional Qualifications: Valid driver’s license with acceptable driving record and active auto insuranceAbility to meet all background check, abuse/neglect screening, and regulatory requirementsLeadership skills with the ability to multitask, prioritize, and support team successStrong written and verbal communication skills, including electronic medical record documentationAbility to establish rapport with diverse client populations while maintaining professional boundariesMust attain required certifications and trainings within designated timeframes as outlined by program standardsPhysical RequirementsAbility to stand, walk, and sit for extended periods throughout the shiftAbility to climb stairs and move throughout a residential or clinical settingFrequent bending, kneeling, crouching, and stooping as needed Ability to lift and/or move up to 50 poundsAbility to use hands for writing, typing, and operating electronic systemsClear vision, hearing, and communication abilities to support client care and crisis responseKeywords: Behavioral Health Technician, Lead Behavioral Health Technician, Mental Health Technician, Crisis Intervention, Behavioral Health, Substance Use Treatment, Recovery Services, Trauma-Informed Care, Crisis Stabilization, Behavioral Crisis CenterPosition Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.