Lead Bath & Shower Installations Manager
Bath Concepts Independent Dealers
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Benefits offered by this job
Job summary
Metro Renovations is seeking an experienced Installation Manager to lead our bath and shower remodeling projects in Lawrenceville, GA. This full-time, hands-on leadership role requires overseeing installation operations, coordinating crews, managing contracts, and ensuring top-tier customer experiences from start to finish.
The ideal candidate has 5+ years in installation or construction, with plumbing knowledge and experience in quality control and customer service.
Qualifications
- 5+ years of installation or construction experience.
- Background in acrylic bath systems preferred.
- Plumbing knowledge highly preferred.
- Proven leadership and team management skills.
- Quality assurance and customer service experience.
- Valid driver's license and clean driving record.
Responsibilities
- Oversee and schedule all bath system installations.
- Lead and support installation crews with high-quality workmanship.
- Review customer contracts and coordinate product orders.
- Manage warehouse inventory and vendor relationships.
- Ensure customer satisfaction and follow-up after installations.
- Conduct client check-ins and request referrals.
- Handle permitting, documentation, and CRM updates.
- Support installers with on-site issues and service calls.
- Analyze job costs and service trends for improvement.
- Assist in hiring, onboarding, and training installation staff.
- Manage installation calendars and time-off requests.
- Maintain records of timesheets, receipts, and job completions.
Skills
Job description
Metro Renovations is seeking an experienced Installation Manager to lead our bath and shower remodeling projects in Lawrenceville, GA. This full-time, hands-on leadership role requires overseeing installation operations, coordinating crews, managing contracts, and ensuring top-tier customer experiences from start to finish.
The ideal candidate has 5+ years in installation or construction, with plumbing knowledge and experience in quality control and customer service.
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