Lead Bartender — Mentor, Service Leader & Sales Driver

Briggs Management & Associate Llc.; Philadelphia (Philadelphia County); On-site; USD 36,000 - 54,000; Full time

Job summary

Fat Tuesday is seeking a Bartender II to lead shifts, ensure top-quality beverages, and deliver outstanding guest service while maintaining a fast, fun, on-brand environment.

The role involves coaching staff, enforcing policies, controlling costs, and sustaining a clean, safe operation to drive sales and guest loyalty on every shift.

Qualifications

• Leadership and team coaching abilities.
• Customer service mindset with guest-focused approach.
• Ability to mentor staff and drive shift performance.

Responsibilities

• Lead the team during assigned shifts to deliver beverage quality and guest service.
• Coach and develop crew members and team leaders, ensuring accountability.
• Ensure compliance with policies, safety, and security procedures.
• Drive sales growth and assist in meeting budgeted goals.
• Maintain cleanliness, maintenance, and security standards onsite.
• Support inventory control and proper cash handling.

Skills

Leadership

Coaching

Team Development

Guest Service

Job description

At Fat Tuesday, leadership starts with you! As a Bartender II, you play a key

role in driving exceptional product quality, outstanding guest service, and strong

shift-level performance — all while keeping the vibe fun, fast, and on brand. This

position is ideal for a high-performing bartender who’s ready to mentor others and

help drive sales and operational excellence during every shift.

POSITION SUMMARY

The Bartender II is responsible for leading the team during assigned shifts

to deliver exceptional beverage quality, guest service, and operational execution.

This role supports management by coaching and developing team members, ensuring

compliance with company policies and procedures, controlling costs, and

maintaining a clean, safe, and efficient environment. Senior Lead Bartenders lead by

example, communicate expectations clearly, and help create a positive, high-energy

experience for both guests and team members.

KEY RESPONSIBILITIES

Leadership & Team Development

Train, coach, and develop crew members and team leaders

Delegate tasks effectively and provide follow-up to ensure completion

Ensure team members are accountable for performance, providing coaching as needed

Communicate goals clearly through location communication boards and team chats

Recognize and reinforce positive performance and contributions

Educate team members and enforce labor laws, safety, and security procedures

Guest Experience

Ensure fast, friendly, accurate, and engaging hospitality at all times

Address guest concerns promptly and professionally

Support continuous improvement in Floater Dollars and Sales Targets

Measure guest satisfaction and assist in executing plans to improve loyalty and repeat

visits

Ensure consistent execution of product quality standards

Maintain restaurant cleanliness, maintenance, and security standards

Assist in driving sales growth and achieving budgeted sales goals

Support initiatives to increase comparable sales

Assist in controlling cost of goods, inventory accuracy, and variances

Support the MUM (Multi-Unit Manager) with ordering and inventory as needed

Ensure sufficient product availability to support successful operations

Support proper cash handling and deposit procedures

Assist with staffing and scheduling to control labor costs

Ensure appropriate inventory and ordering systems are followed

QUALIFICATIONS & SKILLS

Ability to work flexible schedules, including weekends, holidays, and late-night hours

Excellent communication skills with guests and team members

Strong leadership presence with a positive, professional attitude

Ability to manage a fast-paced, high-volume, guest-focused environment

Strong time-management and multitasking skills

Ability to prioritize, organize, and follow through on tasks

Basic computer skills and ability to use POS and PC-based systems

Ability to understand and apply financial and operational reports

Proven commitment to exceptional hospitality

EDUCATION & EXPERIENCE

Must be at least 18 years of age (or 21+ where required by local alcohol laws)

Minimum of 1-3 years of hospitality experience

Prior bartending or shift leadership experience preferred

ESSENTIAL PHYSICAL FUNCTIONS

Ability to regularly work a minimum of 30 hours per week

Ability to stand and walk for 6–8 hours per shift

Ability to lift and carry up to 25 pounds

Frequent reaching, bending, stooping, carrying, fine motor skills, and data