Lead Bartender

HHM Hospitality; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

HHM Hotels in Houston is seeking a Lead Bartender to oversee daily beverage operations, ensure guest satisfaction, and manage bar staff and inventory. You will supervise a team, train associates, and ensure service quality aligns with brand standards.

The role emphasizes drink preparation, guest interaction, and adherence to sanitation, safety, and alcohol-service regulations, with opportunities for career growth within HHM Hotels.

Qualifications

• Minimum one year of supervisory experience in a restaurant or banquet setting.
• Background with food service at server level.
• Knowledge of bar service and liquor controls.

Responsibilities

• Garnish drinks and prep beverages.
• Check IDs to verify age for alcohol purchases.
• Prepare and serve drinks and food orders.
• Supervise bar & lounge staff; manage schedules and performance.
• Ensure sanitation and safety standards are followed.
• Engage guests to solicit feedback and improve service.
• Maintain beverage par levels and inventory.
• Ensure policies and state laws are followed by staff.
• Assist during high-volume periods or staffing shortages.
• Coach and train associates to HHM standards.

Skills

Bar service

Liquor inventory

Supervisory experience

Customer service

Job description

Overview

Opportunity: Lead Bartender

Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.

Potential Career Path

Beverage/Restaurant Supervisor – Restaurant Manager - Food and Beverage Manager

Essential Job Functions

• Slice and pit fruit for garnishing drinks.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Prepare and serve drink and/or food orders.
• If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.
• Issue guest check and complete payment process.
• Follow standards for identifying and managing intoxicated guests.
• Complete beverage requisitions to maintain par levels as needed.
• Complete required side work prior to shift end.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and report follow up on repairs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
• Knowledge of bar service and liquor inventory controls required.

Work Environment and Context

• Work schedule varies and may include working varied shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.