Lead Bartender

TPG Hotels and Resorts

Allentown (Lehigh County)

On-site

USD 48,000 - 80,000

Full time

12 days ago

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Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts across TPG

Job summary

TPG Hotels and Resorts is seeking a Lead Bartender to oversee daily bar operations, ensure top-tier guest experiences, and lead a hospitality-focused team. You will manage inventory, purchasing, and staff development while maintaining standards for service, compliance, and responsible alcohol service.

The role requires 3–5 years of bartending experience with leadership exposure, deep knowledge of beverages, and strong customer service.

Qualifications

Minimum of 3–5 years of bartending experience, with leadership or supervisory experience preferred.
Strong knowledge of mixology, cocktails, wine, beer, and spirits.
Experience with inventory management, purchasing, and beverage cost control.
Excellent customer service, leadership, coaching, and interpersonal skills.
Strong communication, organization, and problem-solving abilities.

Responsibilities

Lead by example with exceptional hospitality and high service standards.
Supervise, coach, mentor, and develop bartenders and bar staff.
Assist with hiring, onboarding, and training new team members.
Provide ongoing coaching and performance feedback for growth and accountability.
Foster a positive, collaborative team culture and align with leadership goals.
Serve as the leadership presence during bar service and resolve issues.
Prepare and serve a wide range of beverages while following recipes and standards.
Maintain knowledge of beverage menu and pairings to recommend to guests.
Ensure beverages are visually appealing and well-presented.
Manage bar setup, inventory, and cleanliness across shifts.
Handle cash, card, and POS transactions per procedures.
Collaborate with servers, culinary staff, and management for smooth service.
Monitor inventory, place orders, and control costs to minimize waste.
Ensure compliance with policies, procedures, and alcohol service regulations.
Complete inventory, ordering, and operational reports on schedule.
Contribute to beverage menu development and promotional initiatives.

Skills

Leadership

Bartending

Mixology

Inventory management

Customer service

Cash handling

Team development

Communication

Job description

Job Overview

The Lead Bartender is a key member of the restaurant and hotel leadership team, responsible for delivering exceptional guest experiences while overseeing the daily operations of the bar. This role combines expert mixology, outstanding hospitality, and operational leadership to ensure the bar operates efficiently, profitably, and in accordance with company standards. In addition to preparing and serving exceptional beverages, the Lead Bartender leads by example through inventory management, purchasing, team development, coaching, and ensuring compliance with company policies, procedures, and responsible alcohol service standards.

Lead by example by delivering exceptional hospitality and maintaining the highest standards of service.
Supervise, coach, mentor, and develop bartenders and bar support team members.
Assist with hiring, onboarding, and training new team members.
Provide ongoing coaching and performance feedback to promote employee growth and accountability.
Foster a positive, collaborative, and professional team culture.
Partner with restaurant and hotel leadership to achieve operational and financial goals.
Serve as the leadership presence during bar service, resolving issues and supporting the team as needed.

Beverage Preparation & Service

Skillfully prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and specialty drinks while adhering to established recipes, portion standards, and presentation guidelines.
Maintain extensive knowledge of the beverage menu, ingredients, flavor profiles, and food pairings to confidently recommend selections based on guest preferences.
Ensure all beverages are visually appealing and consistently presented using appropriate glassware and garnishes.
Create an engaging, welcoming atmosphere by interacting with guests, anticipating their needs, and delivering memorable hospitality.

Bar Operations

Prepare the bar for service by ensuring all equipment, tools, ingredients, and supplies are stocked and organized.
Maintain a clean, safe, and organized bar throughout each shift.
Accurately process cash, credit card, and POS transactions while following all cash-handling procedures.
Collaborate with servers, culinary staff, and management to ensure efficient service and an exceptional guest experience.

Inventory & Purchasing

Manage beverage inventory, including weekly and monthly inventory counts.
Monitor stock levels and maintain appropriate par levels.
Place beverage and bar supply orders while controlling costs and minimizing waste.
Receive and verify deliveries for quality and accuracy.
Monitor product usage, identify opportunities to reduce shrinkage, and support beverage cost goals.

Compliance & Standards

Ensure compliance with all company policies, procedures, and operational standards.
Adhere to all federal, state, and local alcohol service regulations.
Verify guest identification and practice responsible alcohol service, refusing service when appropriate.
Maintain health, sanitation, and food safety standards throughout the bar.
Ensure recipes, portion controls, and service standards are consistently followed.

Administrative & Leadership Responsibilities

Complete inventory, ordering, and operational reports accurately and on schedule.
Assist with beverage menu development, seasonal cocktails, and promotional initiatives.
Participate in leadership meetings and contribute ideas for operational improvements.
Support sales initiatives and beverage program profitability through cost control, upselling, and exceptional guest service.

Skills & Requirements

Minimum of 3–5 years of bartending experience, with at least one year in a leadership or supervisory role preferred.
Strong knowledge of mixology, cocktail preparation, wine, beer, and spirits.
Experience with inventory management, purchasing, and beverage cost control.
Excellent customer service, leadership, coaching, and interpersonal skills.
Strong communication, organization, and problem-solving abilities.
Ability to multitask and thrive in a fast-paced, high-volume environment.
Basic math skills and experience handling cash and POS systems.
Knowledge of health, safety, sanitation, and responsible alcohol service regulations.
Must be available to work evenings, weekends, holidays, and special events.

Working Conditions & Physical Requirements

Physical work is a primary part of this role. Team Members must be able to stand and walk for extended periods and frequently bend, reach, push, pull, kneel, and lift up to 50 pounds. Work is performed in a fast-paced restaurant and hotel environment with frequent interaction with guests, team members, equipment, and beverage service areas.

Benefits

Benefits for Full Time employees may include: