Lead Barista - Starbucks - Embassy Suites Tampa Downtown

Hilton; Tampa (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a lead barista who excels in customer service and has a passion for coffee. In this dynamic role, you will not only prepare delicious beverages but also lead a team, ensuring a top-notch experience for every guest. You'll thrive in a fast-paced environment, motivating others while maintaining high standards of quality. Join a company that values innovation and teamwork, and enjoy perks like career growth opportunities and travel discounts. If you're ready to make a difference in the lives of guests and your team, this role is perfect for you.

Benefits

Access to pay through DailyPay

Career growth & development

The Go Hilton travel discount program

Competitive wellness benefits

Team Member Resource Groups

Recognition and rewards programs

Qualifications

• Excellent customer service and communication skills are essential.
• Experience in cash handling and store safety is preferred.

Responsibilities

• Provide excellent customer service and prepare beverages.
• Oversee coffee shop operations and manage staff.
• Train other baristas and maintain cleanliness.

Skills

Customer Service

Team Leadership

Cash Handling

Communication Skills

Adaptability

Job description

What will I be doing?

A lead barista is a professional who provides excellent customer service and has in-depth knowledge of coffee equipment, products, and menu items. They interact with customers, answer questions, make recommendations, and prepare beverages according to established standards. Additionally, they may oversee coffee shop operations, manage staff, handle cash transactions, and maintain cleanliness. Responsibilities include training other baristas, processing transactions, following recipes, and delivering excellent customer service.

Here are some perks you can enjoy when joining our team:

1. Access to your pay when you need it through DailyPay
2. Career growth & development
3. The Go Hilton travel discount program
4. Competitive wellness benefits
5. Team Member Resource Groups
6. Recognition and rewards programs
7. And so much more

What are we looking for?

The ideal candidate will take initiative and act as a role model, enjoy working as a team and motivating others, understand how to create a great customer service experience, have a focus on quality and take pride in their work, be confident in leading, deploying and guiding others, be open to learning new things, have experience with responsibilities like cash handling and store safety, be able to keep cool and calm in a fast-paced, energetic work environment, and have excellent communication skills.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision