Lead Barista & Customer Experience Supervisor

Fred Meyer; Coeur d'Alene (ID); On-site; USD 17,000 - 22,000; Part time

Job summary

Fred Meyer coffee department is seeking a friendly barista to provide prompt, quality coffee selection, purchase, and preparation for customers. You will support department standards, follow core values, and demonstrate excellent customer service at all times.

Role requires weekend/holiday availability and training as a certified barista, with a focus on maintaining product freshness, clean equipment, and professional interactions with customers and teammates.

Qualifications

• Must be trained and certified as a barista.
• Strong written and oral communication skills.
• Ability to work weekends/holidays as needed.
• Capable of handling stressful situations calmly and courteously.

Responsibilities

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates per duty rosters.
• Order and maintain stock and supplies, monitor conditions and appearance.
• Monitor code dates and rotate products, remove out-of-code items.
• Present professionally and communicate clearly with customers and partners.
• Prepare espresso drinks and specialty coffee beverages for customers.
• Follow store policies, safety, and promotional programs.
• Perform cleaning tasks and maintain a tidy service area.
• Handle cash and follow inventory stocking and recording guidelines.

Skills

Weekend availability

Effective communication

Calm under pressure

Customer service focus

Team player

Education

Barista certification

Job description

Fred Meyer coffee department is seeking a friendly barista to provide prompt, quality coffee selection, purchase, and preparation for customers. You will support department standards, follow core values, and demonstrate excellent customer service at all times.

Role requires weekend/holiday availability and training as a certified barista, with a focus on maintaining product freshness, clean equipment, and professional interactions with customers and teammates.