Lead Barista

Eataly North America; Los Angeles (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Job summary

Eataly North America is seeking a Lead Barista to own and operate the coffee counters, delivering exceptional quality and service. You will supervise Baristas, manage day-to-day operations, and uphold the standards of hospitality across the coffee experience.

Responsibilities include ensuring beverage excellence, coordinating scheduling, and assisting with inventory, while maintaining cleanliness and a welcoming guest environment onsite.

Qualifications

• 2+ years of lead or supervisory experience in food service.
• Math skills and ability to handle money accurately.
• Strong knowledge of steps of service.
• Excellent communication and problem-solving skills.
• Knowledge of coffee production, ideally using manual coffee machines.

Responsibilities

• Owns day-to-day counter operations, ensuring consistency in service and presentation.
• Supervises Baristas and QSR team members.
• Maintains beverage quality, speed of service, and cleanliness.
• Manages ordering, inventory, and par levels for coffee, pastries and related supplies.

Education

High school diploma or equivalent

Post-secondary degree preferred

Tools

Manual espresso machine

Cash register

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Eataly’s vibrant marketplace features a variety of quick service experiences, including our Lavazza andVergnanocoffee counter—an essential destination for authentic Italian espresso and beverage culture.The LeadBarista is responsible for owning and operating these counters, ensuring exceptional coffee quality, efficient service, andan elevatedguest experience.

Reporting to the QSR General Manager and Assistant General Managers, the Lead Barista supervises Baristas and QSR team members while acting as the on-floor expert for all coffee operations.

Owns the day-to-day operations of the counter, ensuring consistency in execution, service flow, and overall presentation

Leads by example on the floor, delivering exceptional hospitality and engaging with guests to create a welcoming and memorable coffee experience

Maintains a strong focus on beverage quality, speed of service, and cleanlinessat all times

Purchases supplies, beverages and equipment per the direction of the QSR General Manager

Overseesordering, inventory, andparsfor coffee, milk, pastries, and related supplies; ensures proper rotation and minimal waste

Manages transactions and ensures accurate accounting

Supports scheduling, shift organization, and daily communication through shift notes and team alignment

Records shift notes andassistswith administrative duties such as scheduling when needed

Ensures department complies with all quality, health, safety and sanitation standards

Documents, investigates and resolves guest incidents

Performs other duties as required or assigned

Qualifications

High school graduate or equivalent; post-secondary degree preferred

2+ years of lead or supervisory experience in food service

Math skills and ability to handle money accurately

Strong knowledge of steps of service

Excellent communication and problem-solving skills

Knowledge of coffee and coffee production, ideally using manual coffee machines preferred

Knowledge of Italian cuisine and beverage preferred

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays

Ability tolift upto 50 pounds

Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• and more!

Compensation: Pay range is $24 - $26 an hour

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job Location